pa 2026

Post Office Guide Part - 1 (Lecture - 6) 1. Post boxes are available on rent at certain post offices as determined by whom? A) Postmaster General B) Director General C) Head of Circle (Answer) D) Minister of Communication 2. Which of the following articles can be delivered through a Post Box? A) Fully prepaid unregistered articles of letter mail (Answer) B) Insured articles C) Value Payable articles D) Money Orders 3. If an article is addressed to a Post Box number, but is meant for a person/firm other than the renter, will it be delivered through the box? A) Yes, always (हाँ, हमेशा) B) No, except in specified cases (नहीं, सिवाय निर्दिष्ट मामलों के) C) Only if registered (केवल यदि पंजीकृत हो) D) Only if prepaid (केवल यदि प्रीपेड हो) 4. Which of these individuals' articles can be delivered through the renter's Post Box? A) Family members and guests of the renter (किरायेदार के परिवार के सदस्य और मेहमान) B) Commercial representatives staying with the renter (किरायेदार के साथ रहने वाले वाणिज्यिक प्रतिनिधि) C) Trainees of an institution controlled by recognized authorities (मान्यता प्राप्त अधिकारियों द्वारा नियंत्रित संस्थान के प्रशिक्षु) D) All of the above (उपरोक्त सभी) 5. Can a renter and his allied concerns have a common Post Box? A) Yes, with a common fee (हाँ, सामान्य शुल्क के साथ) B) Yes, but with separate fees for each concern C) No, this is prohibited (नहीं, यह निषिद्ध है) D) Only if they are Government institutions (केवल तभी जब वे सरकारी संस्थान हों) 6. How are Registered, Insured, Value Payable articles, and Money Orders addressed to a Post Box renter delivered or paid? A) Placed inside the Post Box (पो स्ट बॉ क्स के अंदर रखे जाते हैं) B) Delivered or paid through the Postman C) Kept at the counter for pickup (पिकअप के लिए काउंटर पर रखे जाते हैं) D) Returned to sender immediately (तुरंत प्रेषक को लौटा दिए जाते हैं) 7. If, in the office of delivery, it is found that the addressee is no longer a renter of the Post Box, what happens to the article? A) It is delivered through the postman (यह डाकिया के माध्यम से वितरित किया जाता है) B) It is destroyed (यह नष्ट कर दिया जाता है) C) It is returned to the sender/remitter (यह प्रेषक/प्रेषक को वापस कर दिया जाता है) D) It is held for one month (इसे एक महीने के लिए रखा जाता है) 8. To whom should a person/firm submit the application for renting a Post Box? A) Head of Circle (सर्किल प्रमुख) B) Director General (महानिदेशक) C) Postmaster concerned (संबंधित पोस्टमास्टर) D) Superintendent of Post Offices (डाकघरों के अधीक्षक) 9. What specific information must the application for a Post Box state? A) Expected volume of mail (डाक की अपेक्षित मात्रा) B) Exact nature of business (व्यवसाय की सटीक प्रकृति) C) Duration of rental required (आवश्यक किराये की अवधि) D) Post Box number requested (अनुरोधित पो स्ट बॉ क्स संख्या) 10. The Post Box application, in general cases, must be certified by how many respectable gentlemen not connected with the applicant? A) One (एक) B) Two (दो) C) Three (तीन) D) Four (चार) 11. For which institutions is the requirement of certification by two respectable gentlemen not insisted upon? A) Government and semi-government institutions (सरकारी और अर्ध-सरकारी संस्थान) B) Private parties known to the Postmaster (पोस्टमॉस्टर को ज्ञात निजी पार्टियां) C) Parties whose identity is otherwise established to the satisfaction of the Postmaster (जिन पार्टियों की पहचान पोस्टमास्टर की संतुष्टि के लिए अन्यथा स्थापित हो गई है) D) All of the above (उपरोक्त सभी) 12. If a renter provides incorrect information or misuses the Post Box, what right does the Post Office have? A) To charge a penalty fee (जुर्माना शुल्क लगाना) B) To withdraw the Post Box without notice or reason C) To return the mail for one month (एक महीने के लिए मेल वापस करना) D) To restrict delivery hours (वितरण घंटों को प्रतिबंधित करना) 13. If a Post Box renter changes his business address, within how many days must he inform the Postmaster? A) 3 days (3 दिन) B) 7 days (7 दिन) C) 15 days (15 दिन) D) 30 days (30 दिन) 14. Is a renter entitled to demand a Post Box of a particular number or position? A) Yes, if available (हाँ, यदि उपलब्ध हो) B) No (नहीं) C) Only if they pay an extra fee (केवल तभी जब वे अतिरिक्त शुल्क दें) D) Yes, if they are a Government institution (हाँ, यदि वे सरकारी संस्थान हैं) 15. When is the prescribed rent for a Post Box or its renewal required to be paid? A) After allotment (आवंटन के बाद) B) At the end of the rental period (किराये की अवधि समाप्त होने पर) C) In advance along with the application (आवेदन के साथ अग्रिम में) D) Monthly (मासिक रूप से) Correct answer C) In advance along with the application (आवेदन के साथ अग्रिम में) 16. Can a renter claim a refund of the rent paid for the allotment of a Post Box? A) Yes, in full (हाँ, पूरी तरह से) B) Yes, in part (हाँ, आंशिक रूप से) C) No, they are not entitled to claim a refund D) Only if the service is poor (केवल यदि सेवा खराब हो) 17. Under what condition may the Postmaster admit a claim for a rent refund? A) If the renter cancels the agreement within 24 hours B) If the claim in writing reaches the Postmaster before he makes the allotment C) If the Post Box key is lost (यदि पो स्ट बॉ क्स की चाबी खो जाती है) D) Never (कभी नहीं) 18. Can rent paid for one Post Box be adjusted against rent due for another Post Box? A) Yes, in whole or in part (हाँ, पूरी तरह या आंशिक रूप से) B) No, it cannot be adjusted (नहीं, इसे समायोजित नहीं किया जा सकता है) C) Only if the other Post Box is owned by the same firm D) Only with the permission of the Head of Circle (केवल सर्किल प्रमुख की अनुमति से) Correct answer B) No, it cannot be adjusted (नहीं, इसे समायोजित नहीं किया जा सकता है) 19. If the Post Box key or lock is lost or not in working condition, what should the renter do? A) Wait until the rental period expires (किराये की अवधि समाप्त होने तक प्रतीक्षा करें) B) Buy a new lock and key (एक नया ताला और चाबी खरीदें) C) Bring the matter immediately to the notice of the Postmaster D) Use the box without the lock (बिना ताले के बॉक्स का उपयोग करें) 20. If the key of the Post Box is lost or damaged, what cost must the renter credit? A) Cost of the key only (केवल चाबी की लागत) B) Cost of the lock only (केवल ताले की लागत) C) Cost of both the lock and key (ताला और चाबी दोनों की लागत) D) No cost, the Post Office replaces it for free (कोई लागत नहीं, डाकघर इसे मुफ्त में बदलता है) Correct answer A) Cost of the key only (केवल चाबी की लागत) 21. What is the consequence if the renter fails to intimate the loss/damage of the key/lock? A) A small fine (एक छोटा जुर्माना) B) Cancellation of the allotment of the Post Box (पो स्ट बॉ क्स के आवंटन को रद्द करना) C) Automatic renewal (स्वचालित नवीनीकरण) D) Rent adjustment (किराया समायोजन) 22. As a security measure, if the key is lost or damaged, the renter may deposit the cost of both lock and key, and then what will be supplied to him? A) Only a new key (केवल एक नई चाबी) B) Only a new lock (केवल एक नया ताला) C) New lock and key (नया ताला और चाबी) D) A Post Bag instead (इसके बजाय एक पो स्ट बैग) 23. The deposit for the Post Box will be forfeited if the lock and key are not surrendered or the rental is not renewed within how many days of the expiry of the period of rent? A) 7 days (7 दिन) B) 10 days (10 दिन) C) 15 days (15 दिन) D) 30 days (30 दिन) 24. If the renter does not notify non-renewal but surrenders the lock and key within 15 days of expiry, what portion of the deposit may be refunded? A) The full deposit amount (पूरी जमा राशि) B) The portion representing the cost of the lock and key (वह भाग जो ताला और चाबी की लागत दर्शाता है) C) Half of the deposit (जमा का आधा) D) No refund is granted (कोई वापसी नहीं दी जाती है) Correct answer B) The portion representing the cost of the lock and key 25. An application for renewal of a Post Box is entertained only if it reaches the Postmaster concerned when? A) Within 7 days of expiry (समाप्ति के 7 दिनों के भीतर) B) Before the expiry period (समाप्ति अवधि से पहले) C) After the first day of the succeeding month (अगले महीने के पहले दिन के बाद) D) Any time (किसी भी समय) 26. If the renewal application does not reach the Postmaster within the prescribed period, how is it considered? A) Lapsed (समाप्त) B) As a fresh application for allotment (आवंटन के लिए एक नया आवेदन) C) Renewed provisionally (अनंतिम रूप से नवीनीकृत) D) Automatically cancelled (स्वचालित रूप से रद्द) 27. The period of rental of a Post Box commences from which day? A) The date of application (आवेदन की तारीख) B) The date of payment (भुगतान की तारीख) C) The first day of the month in which the Post Box is allotted D) The date the renter receives the key (जिस तारीख को किरायेदार को चाबी मिलती है) 28. The period of renewal of rental commences from which day? A) The date of renewal application (नवीनीकरण आवेदन की तारीख) B) The first day of the month immediately succeeding the previous rental period C) The first day of the calendar year (कैलेंडर वर्ष के पहले दिन से) D) The first day of the quarter (तिमाही के पहले दिन से) 29. What document is supplied to the renter when the Postmaster allots a Post Box? A) Rental Agreement (किराया समझौता) B) Delivery Ticket (डिलीवरी टिकट) C) Identity Card (पहचान पत्र) D) Clearance Form (निकासी फॉर्म) 30. Is the Post Box Delivery Ticket transferable? A) Yes, to family members (हाँ, परिवार के सदस्यों को) B) Yes, to the messenger (हाँ, संदेशवाहक को) C) No, it is not transferable (नहीं, यह हस्तांतरणीय नहीं है) D) Yes, with Postmaster's permission (हाँ, पोस्टमास्टर की अनुमति से) Correct answer C) No, it is not transferable (नहीं, यह हस्तांतरणीय नहीं है) 31. During what time can a renter clear his Post Box? A) Only during window delivery hours (केवल विंडो डिलीवरी के घंटों के दौरान) B) Any time during the business hours of the post office C) Only once a day (केवल दिन में एक बार) D) 24 hours a day (दिन में 24 घंटे) 32. For how long (maximum) may the Postmaster prohibit the clearance of the Post Box before each delivery? A) One hour (एक घंटा) B) Half an hour (आधा घंटा) C) Fifteen minutes (पंद्रह मिनट) D) Two hours (दो घंटे) 33. If an article is addressed to the renter but does not bear the Post Box number, does the renter have the right to get delivery through the Post Box? A) Yes, always (हाँ, हमेशा) B) No (नहीं) C) Only if registered (केवल यदि पंजीकृत हो) D) Only if the Postmaster permits (केवल यदि पोस्टमास्टर अनुमति दे) 34. If a postal article addressed to a Post Box number cannot be placed in the box due to its size or lack of space, what will the Postmaster place in the box? A) The article itself (लेख स्वयं) B) A registered notice (एक पंजीकृत नोटिस) C) An intimation slip (एक सूचना पर्ची) D) A key to the delivery department (वितरण विभाग की एक चाबी) 35. Where is the oversized article kept when an intimation slip is placed in the Post Box? A) Returned to sender (प्रेषक को लौटा दिया जाता है) B) Kept in the delivery department (वितरण विभाग में रखा जाता है) C) Forwarded to the Head Office (प्रधान कार्यालय को अग्रेषित किया जाता है) D) With the Postman (डाकिया के पास) 36. To collect an oversized article, what must the renter or his messenger present? A) Only the intimation slip (केवल सूचना पर्ची) B) Only the delivery ticket (केवल डिलीवरी टिकट) C) The intimation slip together with the delivery ticket (डिलीवरी टिकट के साथ सूचना पर्ची) D) Photo ID (फोटो आईडी) Correct answer C) The intimation slip together with the delivery ticket 37. If a renter is unable to clear the Post Box due to the loss of the key, how will the articles addressed to the box be delivered? A) Returned to sender (प्रेषक को लौटा दिया जाएगा) B) Delivered at the counter during window delivery hours upon presenting the delivery ticket) C) Delivered by the Postman (डाकिया द्वारा वितरित किया जाएगा) D) Held indefinitely (अनिश्चित काल तक रखा जाएगा) 38. If the Post Box is not cleared by the renter for a period of one week, how is the notice requiring him to clear it sent? A) By Ordinary Post (साधारण डाक से) B) By Registered Post (पंजीकृत डाक से) C) By Speed Post (स्पीड पोस्ट से) D) By Email (ईमेल से) 39. If articles are not cleared even after the registered notice, how are they delivered if the postal articles bear the renter's address? A) Returned to sender (प्रेषक को लौटा दिया जाता है) B) Destroyed (नष्ट कर दिया जाता है) C) Delivered through the postman (डाकिया के माध्यम से वितरित किया जाता है) D) Held at the post office indefinitely (डाकघर में अनिश्चित काल तक रखा जाता है) 40. What is considered a misuse of the Post Box regarding clearance? A) Not clearing it for 3 days (इसे 3 दिनों तक खाली न करना) B) Not clearing it even after the registered notice C) Clearing it outside business hours (इसे व्यावसायिक घंटों के बाहर खाली करना) D) Clearing it daily (इसे प्रतिदिन खाली करना) 41. Where is the Post Bag system of delivery available? A) Only at post offices where Post Box system is not available B) Only at Head Offices (केवल प्रधान कार्यालयों में) C) At all delivery post offices, whether Post Box system is available there or not D) Only in rural areas (केवल ग्रामीण क्षेत्रों में) 42. In the Post Bag system, who is required to supply the bag, lock, and duplicate key? A) The Post Office (डाकघर) B) The Head of Circle (सर्किल प्रमुख) C) The Renter (किरायेदार) D) The Postman (डाकिया) 43. How is the locked Post Bag containing articles handed over to the renter? A) Through the Postman (डाकिया के माध्यम से) B) Over the counter on production of the delivery ticket during window delivery hours C) Placed in the Post Box (पो स्ट बॉ क्स में रखा जाता है) D) Sent via Registered Post (पंजीकृत डाक से भेजा जाता है) 44. Window Delivery is available to any person residing within the ordinary beat of the postmen, except where which system is in force? A) Post Bag system (पो स्ट बैग प्रणाली) B) Express Delivery system (एक्सप्रेस डिलीवरी प्रणाली) C) Post Box system (पो स्ट बॉ क्स प्रणाली) D) Money Order system (मनीऑर्डर प्रणाली) Correct answer C) Post Box system (पो स्ट बॉ क्स प्रणाली) 45. Is there any charge for Window Delivery? A) Yes, a small service fee (हाँ, एक छोटा सेवा शुल्क) B) No, it is free of any charge (नहीं, यह किसी भी शुल्क से मुक्त है) C) Only if the articles are heavy (केवल तभी जब लेख भारी हों) D) Only if the delivery is required daily (केवल तभी जब वितरण प्रतिदिन आवश्यक हो) 46. What condition must be met for free Window Delivery?A) The addressee must be a senior citizen (प्राप्तकर्ता वरिष्ठ नागरिक होना चाहिए) B) The articles are taken over loose (लेख ढीले रूप में ले लिए जाते हैं) C) The addressee must visit the post office weekly (प्राप्तकर्ता को साप्ताहिक रूप से डाकघर जाना होगा) D) The articles must be registered (लेख पंजीकृत होने चाहिए) Correct answer B) The articles are taken over loose (लेख ढीले रूप में ले लिए जाते हैं) 47. For areas not served daily by postmen, what must the messenger pay on unpaid articles? A) Insurance charges (बीमा शुल्क) B) Postage due (देय डाक शुल्क) C) Customs duty (सीमा शुल्क) D) Handling fee (हैंडलिंग शुल्क) 48. If the post office provides a locked bag (at the addressee's expense) for delivery to messengers in non-daily served areas, how many keys are kept by the Postmaster? A) None B) One C) Two D) Duplicate copy Correct answer B) One (एक) 49. To authorize the Postmaster to pay a Money Order to a messenger (sent from a place not served daily by postmen), what kind of authorization is required from the addressee? A) Verbal request B) Telephonic instruction C) Written authority (Answer) D) No authority needed 50. Instruction received from the addressee authorizing the Post Office to deliver articles or pay money orders to persons other than themselves should be treated as lapsed after a time of how long? A) Six months B) One year C) Three years D) Five years Correct answer C) Three years Weekly Revision Test - 1 1. The Department of Post (DOP) began by which Governor-General? A. Lord Canning / लॉर्ड कैनिंग B. Lord Ripon / लॉर्ड रिपन C. Lord Dalhousie / लॉर्ड डलहौज़ी D. Lord Mountbatten / लॉर्ड माउंटबेटन 2. DOP came into its present form on: A. 1st January 1854 B. 1st October 1854 C. 15th August 1947 D. 1st October 1954 3. The Department of Posts comes under which Ministry? A. Ministry of Finance / वित्त मंत्रालय B. Ministry of Communication / संचार मंत्रालय C. Ministry of Home Affairs / गृह मंत्रालय D. Ministry of Defence / रक्षा मंत्रालय 4. Who is the Current Minister of Communication? A. Ashwini Vaishnaw B. Amit Shah C. Jyotiraditya Madhavrao Scindia D. Rajnath Singh 5. The Administrative control of the Department of Posts rests with: A. Chief Postmaster General (CPMG) B. Postmaster General (PMG) C. Director General Post, New Delhi D. Minister of Communication 6. When was the Postal Life Insurance Directorate established? A. 1854 B. 1876 C. 1882 D. 1884 7. The Army Postal Service (APS) was introduced in: A. 1856 B. 1854 C. 1884 D. 1911 8. The new merged directorate (Parcel and Business Development) will be named as: A. Parcel and Citizen Centric Services Directorate B. Parcel and Logistic Directorate C. E-Commerce and Business Directorate D. Retail and Business Directorate 9. Which state/territory is included in the Maharashtra Circle along with Maharashtra? A. Goa B. Diu C. Dadra Nagar Haveli D. Telangana 10. When was the Postal Index Number (PIN) introduced? A. 15th Aug 1947 B. 18th Feb 1911 C. 15th Aug 1972 D. 1st Feb 1884 Lecture-2 MCQs 1. How many classes of Post Offices are there? A. 2 B. 3 C. 4 D. 5 2. Can Revenue stamps sold by the Post Office be used for the payment of Postage? A. Yes, always B. Yes, if the value is sufficient C. No, they cannot be used for payment of Postage D. Only in rural areas 3. The payment of Postage is normally effected by means of Postage stamps issued under the authority of which entity? A. State Government B. Local Postmaster C. Director General of Post D. Govt. of India Correct answer D. Govt. of India 4. In addition to the compulsory holidays, how many other days are observed as holidays that vary from circle to circle? A. 2 B. 3 C. 4 D. 5 5. How many compulsory holidays are observed by the Post office? A. 12 B. 14 C. 15 D. 17 6. What happens to the clearance of street letter boxes on Sundays and Post office Holidays? A. They are cleared as usual. B. They are cleared early morning. C. There is no clearance. D. They are cleared only by Night PO. 7. Which specific office remains open and transacts business on Sundays and Post office Holidays? A. Mobile Post Office B. Head Post Office C. Night Post Office D. Town Branch Office 8. A Post Office that works till what time is classified as a Night Post Office? A. 8:00 PM B. 8:30 PM C. 9:00 PM D. 7:30 PM 9. The concept of the Night Post Office began in which year? A. 1947 B. 1950 C. 1980 D. 2000 10. What is the minimum working hours for a Branch Post Office? A. 3 hours B. 4 hours C. 5 hours D. 6 hours Lecture-3 MCQs 1. A Postal franking machine is essentially A) Printing Machine / प्रिंटिंग मशीन; B) Stamping Machine / स्टैंपिंग मशीन; C) Weighing Machine / वजन मशीन; D) Calculating Machine / गणना मशीन 2. What percentage of commission is permitted on the value of Franks used? A) 5 Percent / 5 प्रतिशत; B) 2 Percent / 2 प्रतिशत; C) 3 Percent / 3 प्रतिशत; D) 1 Percent / 1 प्रतिशत 3. What is the Remotely Managed Franking Machine (RMFM) also known as? A) Smart Frank Machine / स्मार्ट फ्रैंक मशीन; B) Digi frank plus Machine / डिजी फ्रैंक प्लस मशीन; C) Power Frank Machine / पावर फ्रैंक मशीन; D) Digital Stamping Machine / डिजिटल स्टैंपिंग मशीन 4. The impression color for a Remotely Managed Franking Machine (RMFM) is: A) Red / लाल; B) Blue / नीला; C) Green / हरा; D) Black / काला 5. A Remotely Managed Franking Machine (RMFM) consists of which two meters? A) Time and Date meter / समय और तिथि मीटर; B) Value and License meter / मूल्य और लाइसेंस मीटर; C) Ascending and Descending meter / आरोही और अवरोही मीटर; D) Input and Output meter / इनपुट और आउटपुट मीटर 6. The Franking impression must be clear, distinct, and not: A) Too large / बहुत बड़ी; B) Overlapped / अतिव्याप्त; C) Too small / बहुत छोटी; D) Faint / हल्की 7. What is the fee for a franking machine license (Issue and Renewal)? A) Rs. 200 / 200 रुपये; B) Rs. 375 / 375 रुपये; C) Rs. 500 / 500 रुपये; D) Rs. 100 / 100 रुपये 8. What is the late fee for renewal of a franking license after its expiry? A) Rs. 50 / 50 रुपये; B) Rs. 100 / 100 रुपये; C) Rs. 200 / 200 रुपये; D) Rs. 375 / 375 रुपये 9. The advertisement on the envelope or card is confined to which corner? A) Bottom-right hand corner / नीचे-दाएँ कोने तक; B) Top-left hand corner / ऊपर-बाएँ कोने तक; C) Bottom-left hand corner / नीचे-बाएँ कोने तक; D) Top-right hand corner / ऊपर-दाएँ कोने तक 10. To facilitate identification of official Dak for Government articles, which word will be used in the license die? A) OFFICIAL / आधिकारिक; B) GOVERNMENT / सरकार; C) SERVICE / सेवा; D) DEPARTMENT / विभाग Lecture-4 MCQs 1. Who authorizes certain important POs for prepayment of postage in cash? a) Postmaster General b) Head of circle c) Director General d) Ministry of Communication 2. Which type of stamps, if torn or defaced, cannot be recognized in payment of postage? a) Adhesive stamps b) Embossed stamps c) Impressed stamps d) All of the above 3. Manufacture and use of fictitious postage stamps is an offence punishable under which section of the Indian Penal Code 1860? a) Section 261-A b) Section 263-A c) Section 265-B d) Section 268-A 4. For illustration purposes in philatelic publications, the reproduction of stamps is allowed only if they are in what color? a) Red colour b) Green colour c) Black colour d) Any colour 5. Which two Post Offices must apply their date stamps on every article? a) Dispatching PO and Transit PO b) Booking PO and Destination PO c) Delivery PO and Sorting PO d) Head PO and Sub PO 6. Coins, Bullion, Precious Stones, and Jewellery can be sent by inland post only if they are: a) Registered b) Express c) Insured d) Ordinary Post 7. What must QMS Articles bear below the name of the town or destination? a) Sender's signature b) Full PIN c) Mobile number d) Stamp value 8. Where should postage stamps be affixed on the address side of an article? a) Lower left-hand corner b) Lower right-hand corner c) Right hand top corner d) Center of the cover 9. What is the minimum clear margin required at the top of the article for postage stamps, labels, and postmarks? a) 1 CM b) 3 CM c) 5 CM d) 10 CM 10. For articles addressed to foreign countries, the address should be written in which format? a) Local language and Roman figure b) Roman letter and in Arabic figure c) Only in Arabic figures d) Only in the destination country's language Lecture-5 MCQs 1. Clause 35 of the Post Office Act defines the delivery of a postal article to which of the following persons? A. Only the addressee (केवल प्राप्तकर्ता); B. Addressee, his servant, or agent (प्राप्तकर्ता, उसका सेवक, या एजेंट); C. Only at the house (केवल घर पर); D. None of the above (उपरोक्त में से कोई नहीं) 2. According to Clause 36, before a registered article is delivered, what must the addressee or his authorized agent do? A. Pay the duty (शुल्क का भुगतान करें); B. Sign a receipt in the prescribed form C. Provide ID proof (आईडी प्रमाण प्रदान करें); D. Wait for 7 days (7 दिन प्रतीक्षा करें) 3. According to the rules regarding firms, is an individual list prepared for the articles entered in the special list? A. Yes, always (हाँ, हमेशा); B. Yes, only if requested (हाँ, केवल अनुरोध किए जाने पर); C. No individual list will be prepared (कोई व्यक्तिगत सूची तैयार नहीं की जाएगी); D. Only for insured articles (केवल बीमित वस्तुओं के लिए) 4. Clause 39 deals with the delivery of registered articles addressed to whom? A. Government officials (सरकारी अधिकारी); B. Firms (फर्म); C. Pardanashin women (पर्दानशीन महिलाएं); D. Foreign delegates (विदेशी प्रतिनिधि) 5. If a Pardanashin woman, having no agent, receives a registered article, who must attest her signature or mark? A. Postmaster (पोस्टमास्टर); B. Postal Clerk (डाक क्लर्क); C. Respectable witness (known to postman) (सम्मानित गवाह (जो डाकिया को ज्ञात हो)); D. The sender (प्रेषक) 6. If a damaged registered inland article is received in the office of delivery, the addressee is requested to attend the PO within how many days of the notice? A. 15 days (15 दिन); B. 7 days (7 दिन); C. 10 days (10 दिन); D. 30 days (30 दिन) 7. An article insured for any sum not exceeding Rs. 500/- will be delivered in which manner? A. At the Post Office window (डाकघर की खिड़की पर); B. Through a special messenger (एक विशेष दूत के माध्यम से); C. In the ordinary manner (सामान्य तरीके से); D. Only to the addressee personally (केवल प्राप्तकर्ता को व्यक्तिगत रूप से) 8. Clause 50 deals with: A. Recovery of charges (शुल्कों की वसूली); B. Payment of Money Orders (मनी ऑर्डर का भुगतान); C. Refusal of Articles (वस्तुओं को लेने से मना करना); D. Damaged foreign articles (क्षतिग्रस्त विदेशी वस्तुएँ) 9. Clause 53 relates to articles sent under what condition? A. Insured for high value (उच्च मूल्य के लिए बीमाकृत); B. Maliciously sent Unpaid (दुर्भावनापूर्ण ढंग से बिना भुगतान के भेजे गए); C. Defence services mail (रक्षा सेवा डाक); D. VP articles refused (VP वस्तुएँ अस्वीकृत) 10. When is no recovery made from the addressees of 'Force Letters' and 'Green Envelopes'? A. If the value is below Rs. 50 (यदि मूल्य ₹ 50 से कम है); B. If they are insured (यदि वे बीमित हैं); C. If they bear the date stamp of an Army Post office D. Always (हमेशा) Lecture-6 MCQs 1. Post boxes are available on rent at certain post offices as determined by whom? A) Postmaster General (पोस्टमॉस्टर जनरल) B) Director General (महानिदेशक) C) Head of Circle (सर्किल प्रमुख) D) Minister of Communication (संचार मंत्री) 2. Which of the following articles can be delivered through a Post Box? A) Fully prepaid unregistered articles of letter mail B) Insured articles (बीमाकृत लेख) C) Value Payable articles (मू ल्य देय वस्तुएं) D) Money Orders (मनीऑर्डर) 3. Which of these individuals' articles can be delivered through the renter's Post Box? A) Family members and guests of the renter (किरायेदार के परिवार के सदस्य और मेहमान) B) Commercial representatives staying with the renter (किरायेदार के साथ रहने वाले वाणिज्यिक प्रतिनिधि) C) Trainees of an institution controlled by recognized authorities (मान्यता प्राप्त अधिकारियों द्वारा नियंत्रित संस्थान के प्रशिक्षु) D) All of the above (उपरोक्त सभी) 4. How are Registered, Insured, Value Payable articles, and Money Orders addressed to a Post Box renter delivered or paid? A) Placed inside the Post Box (पो स्ट बॉ क्स के अंदर रखे जाते हैं) B) Delivered or paid through the Postman C) Kept at the counter for pickup (पिकअप के लिए काउंटर पर रखे जाते हैं) D) Returned to sender immediately (तुरंत प्रेषक को लौटा दिए जाते हैं) 5. If, in the office of delivery, it is found that the addressee is no longer a renter of the Post Box, what happens to the article? A) It is delivered through the postman (यह डाकिया के माध्यम से वितरित किया जाता है) B) It is destroyed (यह नष्ट कर दिया जाता है) C) It is returned to the sender/remitter (यह प्रेषक/प्रेषक को वापस कर दिया जाता है) D) It is held for one month (इसे एक महीने के लिए रखा जाता है) 6. To whom should a person/firm submit the application for renting a Post Box? A) Head of Circle (सर्किल प्रमुख) B) Director General (महानिदेशक) C) Postmaster concerned (संबंधित पोस्टमास्टर) D) Superintendent of Post Offices (डाकघरों के अधीक्षक) 7. If a Post Box renter changes his business address, within how many days must he inform the Postmaster? A) 3 days (3 दिन) B) 7 days (7 दिन) C) 15 days (15 दिन) D) 30 days (30 दिन) 8. The period of rental of a Post Box commences from which day? A) The date of application (आवेदन की तारीख) B) The date of payment (भुगतान की तारीख) C) The first day of the month in which the Post Box is allotted D) The date the renter receives the key 9. What document is supplied to the renter when the Postmaster allots a Post Box? A) Rental Agreement (किराया समझौता) B) Delivery Ticket (डिलीवरी टिकट) C) Identity Card (पहचान पत्र) D) Clearance Form (निकासी फॉर्म) 10. If a postal article addressed to a Post Box number cannot be placed in the box due to its size or lack of space, what will the Postmaster place in the box? A) The article itself (लेख स्वयं) B) A registered notice (एक पंजीकृत नोटिस) C) An intimation slip (एक सूचना पर्ची) D) A key to the delivery department (वितरण विभाग की एक चाबी) Weekly Revision Test - 3 1. What is the main objective of registration? A) To reduce the cost of postage. / डाक शुल्क की लागत को कम करना। B) To make the transmission of an article more secure C) To ensure compensation is always paid. / यह सुनिश्चित करना कि मुआवजा हमेशा दिया जाए। D) To allow liquid contents. / तरल सामग्री की अनुमति देना। 2. Is the Post Office responsible for the loss of a registered article, or for any injury which its contents may sustain? A) Yes, always. / हाँ, हमेशा। B) Only if the article is insured. / केवल तभी जब वस्तु बीमित हो। C) No, the Post Office is not responsible. / नहीं, डाकघर ज़िम्मेदार नहीं है। D) Only if the article weighs over 4 kg. / केवल तभी जब वस्तु का वजन 4 किलोग्राम से अधिक हो। 3. According to Clause 164, what is compulsory in the case of all registered articles? A) Insurance / बीमा B) Prepayment of the postage and registration fee. / C) Customs declaration / सीमा शुल्क घोषणा D) Special acknowledgement / विशेष पावती 4. Who should interested parties apply to for further details regarding bulk booking? A) The Head of the Circle / सर्कल के प्रमुख B) The Director-General / महानिदेशक C) The local Superintendent of Post offices. / स्थानीय डाकघर अधीक्षक। D) The Postmaster General / पोस्टमास्टर जनरल 5. If a fee for special acknowledgement has been paid, what letters will be written across the receipt granted to the sender? A) REG B) A.D. C) S.A.F. D) REC Correct answer B) A.D. 6. For which specific registered article is the fee for issuing an attested copy of the original receipt waived? A) Registered Letter / पंजीकृत पत्र B) Registered Parcel / पंजीकृत पार्सल C) Registered "Blind Literature" Packet. / पंजीकृत "ब्लाइंड लिटरेचर" पैकेट। D) Value Payable Article / मूल्य देय वस्तु 7. What is the maximum limit of compensation the Head of the Circle may grant for the loss of an inland registered letter, packet, or parcel? A) Rs. 50 (रु. 50) B) Rs. 100 (रु. 100) C) Rs. 500 (रु. 500) D) Rs. 1,000 (रु. 1,000) 8. Compensation will NOT be given if the loss or damage was caused by: A) Legal processes / कानूनी प्रक्रियाएं B) Natural disaster / प्राकृतिक आपदा C) Fault or negligence of the sender. / प्रेषक की गलती या लापरवाही। D) Theft during transmission. / संचरण के दौरान चोरी। 9. Which type of article must always be registered? A) Article containing a postcard. / एक पोस्टकार्ड युक्त वस्तु। B) A book packet. / एक बुक पैकेट। C) Any Insured Article. / कोई भी बीमाकृत वस्तु। D) A letter without valuables. / बिना मूल्यवान वस्तुओं वाला एक पत्र। 10. Registration is compulsory for an article containing which of the following financial instruments? A) Receipt / रसीद B) Invoice / चालान C) Banknotes or bill of exchange. / बैंकनोट या विनिमय बिल। D) Lottery ticket / लॉटरी टिकट LECTURE 14 MCQS 1. Which agency do traders use to recover the value of articles supplied by them under the VPP system? A) Railway Agency (रेलवे एजेंसी) B) Bank Agency (बैंक एजेंसी) C) Post Office Agency (डाकघर एजेंसी) D) Courier Agency (कूरियर एजेंसी) 2. Which of the following postal articles can be sent as Value Payable Articles? A) Registered Letters (पंजीकृत पत्र) B) Ordinary Postcards (साधारण पोस्टकार्ड) C) Unregistered Parcels (अपंजीकृत पार्सल) D) Money Orders (मनी ऑर्डर) 3. What is the maximum amount specified for remittance to the sender in the case of any Value Payable postal article? A) Rs 1000 B) Rs 2000 C) Rs 5000 D) Rs 10000 4. Which articles are explicitly prohibited from being included in VPP parcels, letters, and packets? A) Books and magazines (किताबें और पत्रिकाएँ) B) Clothes and accessories (कपड़े और सहायक उपकरण) C) Coupons, tickets, or certificates designed for the "Snowball System" D) Jewellery (आभूषण) 5. Who must specify the sum to be remitted to himself on the prescribed form for a VPP article? A) The Postmaster (पोस्टमास्टर) B) The Addressee (प्राप्तकर्ता) C) The Sender (प्रेषक) D) The Delivery Agent (वितरण एजेंट) 6. Which declaration must the sender sign on the VPP form? A) Clause 167 B) Clause 187 C) Clause 188 D) Clause 194 Correct answer C) Clause 188 7. On the face of the VPP article, what letters must be written in the upper left-hand corner? A) VPP B) VPO C) VP D) P&T 8. Following the letters "VP" in the upper left-hand corner, what other detail must be written? A) Only the amount in figures (केवल अंकों में राशि) B) Only the amount in words (केवल शब्दों में राशि) C) The amount in figures and words for remittance D) Sender’s full address (प्रेषक का पूरा पता) 9. Clause 194 refers to the Detention in the office of delivery and the levy of what charge? A) Penalty (जुर्माना) B) Demurrage (विलंब शुल्क) C) Surcharge (अधिभार) D) Transit Fee (पारगमन शुल्क) 10. How is the fee for making a complaint regarding VPP articles paid? A) By cash only (केवल नकद द्वारा) B) By means of postage stamps affixed to the letter of complaint C) By money order (मनी ऑर्डर द्वारा) D) By bank transfer (बैंक हस्तांतरण द्वारा) LECTURE 15 MCQS 1. Official Postal Articles are subject to the same rates of postage and conditions of transmission as non-official postal articles of the same class, except for a rule regarding written communication in which specific case? (a) Registered Letters / पंजीकृत पत्र (b) Insured Articles / बीमित लेख (c) Parcels containing official files / आधिकारिक फाइलें वाले पार्सल (d) Postcards / पोस्टकार्ड 2. The rule stating that a parcel must not contain more than one written communication of the nature of a letter does not apply to: (a) Non-official parcels / गैर-आधिकारिक पासल (b) Official parcels which contain official files (c) Registered packets / पंजीकृत पैकेट (d) Value Payable Articles / मू य देय लेख 3. Official files containing notes, orders, draft letters, and fair copies exchanged between Government officers may be sent by post at the option of the sender as: (a) Letter / पत्र (b) Packet / पैकेट (c) Parcel / पासल (d) All of the above / उपरोक्त सभी 4. What mandatory superscription must be borne by official postal articles posted by government officials authorized to use service postage stamps? (a) Official Mail / आधिकारिक मेल (b) On Service / सेवा में (c) OIGS (On India Government Service) / ओआईजीएस (भारत सरकार के सेवा म) (d) Government Correspondence / सरकारी पत्राचार Correct answer (c) OIGS (On India Government Service) / ओआईजीएस (भारत सरकार के सेवा म) 5. When service postage stamps are used by all other authorized persons (not high government officials), what superscription must the article bear? (a) OIGS / ओआईजीएस (b) On Service / सेवा में (c) Official Use Only / केवल आधिकारिक उपयोग (d) Registered / पंजीकृत 6. What is the rule regarding the entry of the official designation, even though abbreviations might be recognized? (a) It can usually be abbreviated / इसे आमतौर पर संक्षिप्त किया जा सकता है (b) The designation shall be entered in full / पदनाम पणू प म लखा जाना चा हए (c) Only the signature is required / केवल हस्ताक्षर आवश्यक है (d) It must be typed / इसे टाइप किया जाना चाहिए 7. What amount is charged on an unpaid post card, letter card, letter or packet? (a) Deficiency only / केवल कमी (b) The prepaid rate / प्रीपेड दर (c) Double the prepaid rate / प्रीपेड दर का दोगुना (d) Fixed penalty of Rs. 10 / 10 रुपये का निश्चित जुर्माना 8. Which of the following is entitled to use service postage stamps on official postal articles? (a) State Government / रा य सरकार (b) Local Bodies / थानीय नकाय (c) Judiciary and other tribunals / यायपा लका और अ य याया धकरण (d) All of the above / उपरोक्त सभी 9. Special bags and camp articles facilities are provided for high government officers when they are: (a) On tour or change the Headquarter / दौरे पर हों या मुख्यालय बदलें (b) On long medical leave / लंबी चिकित्सा छुट्टी पर हों (c) In their permanent residence / अपने स्थायी निवास में हों (d) Attending office daily / प्रतिदिन कार्यालय आ रहे हों 10. Which of the following cannot be included as a fully prepaid uninsured inland camp article of letter mail? (a) Postcards / पोस्टकार्ड (b) Insured Letters / बीमित पत्र (c) Registered Letters / पंजीकृत पत्र (d) Pattern Packets / पैटर्न पैकेट LECTURE 16 MCQS 1. Which articles are generally prohibited from transmission by Inland Post? A) Anything sent in contravention of any enactment for the time being in force. (कुछ भी जो उस समय लागू किसी अधिनियम के उल्लंघन में भेजा गया हो।) B) Indecent or obscene articles. (अशोभनीय या अश्लील लेख।) C) Explosive, inflammable, or dangerous substances. (विस्फोटक, ज्वलनशील, या खतरनाक पदार्थ।) D) All of the above. (उपरोक्त सभी।) 2. What is the maximum flash point below which a liquid is considered inflammable for postal purposes? A) 90° F B) 100° F C) 200° F D) 300° F 3. Spirits are included in the term 'inflammable' if their flash point is 90° F or below, OR if their strength is greater than approximately what degree? A) 20 degree B) 40 degree C) 60 degree D) 80 degree 4. For the purpose of the prohibition clause regarding explosives, what common item is specifically included in the term "Explosives"? A) Fire crackers (पटाखे) B) Matches (माचिस) C) Gunpowder (बारूद) D) Fuse wire (फ्यूज तार) 5. The term "Explosives" includes articles defined in which Indian Act? A) Indian Penal Code B) Indian Explosives Act, 1884 C) Indian Arms Act D) Customs Act, 1962 6. Which type of instrument is prohibited if it is "not properly protected"? A) Heavy instrument (भारी उपकरण) B) Sharp instrument (धारदार उपकरण) C) Electrical instrument (विद्युत उपकरण) D) Fragile instrument (नाजुक उपकरण) 7. Transmission of which items related to a lottery is prohibited? A) Ticket and proposal. (टिकट और प्रस्ताव।) B) Advertisement. (विज्ञापन।) C) A and B both. (A और B दोनों।) D) Only advertisements in newspapers. (केवल समाचार पत्रों में विज्ञापन।) 8. Which substances are locally prohibited between two places in India? A) Opium, Morphia, and their preparations. (अफीम, मॉर्फिया, और उनकी तैयारियाँ।) B) Coca leaves. (कोका की पत्तियाँ।) C) Indian hemp (charas, Bhang, Ganja) and Cocaine. (भारतीय भांग (चरस, भांग, गांजा) और कोकीन।) D) All of the above. (उपरोक्त सभी।) 9. In Port Blair and Nancowry, the skins and feathers of which birds are generally prohibited from being sent by post? A) Only rare birds. (केवल दुर्लभ पक्षी।) B) All birds other than domestic birds. (घरेलू पक्षियों को छोड़कर अन्य सभी पक्षी।) C) Only endangered species. (केवल लुप्तप्राय प्रजातियाँ।) D) All birds including domestic ones. (घरेलू पक्षियों सहित सभी पक्षी।) 10. In which specific regions/states is the transmission of Coca leaves and hemp and preparations thereof locally prohibited? A) Mumbai and Chennai B) Gujarat and Rajasthan C) Punjab and Delhi D) West Bengal and Assam Product and service lecture-1 MCQs 1. Maximum weight limit for a Letter item is? A) 0.100 kg / 0.100 किग्रा B) 0.500 kg / 0.500 किग्रा C) 1 kg / 1 किग्रा D) 5 kg / 5 किग्रा 2. Letters as a category of communication will be discontinued on which date? A) 01/01/2025 B) 31/03/2025 C) 01/10/2025 D) 31/12/2025 3. Maximum weight for Inland Letter Card (ILC) shall not exceed? A) 2 grams / 2 ग्राम B) 3 grams / 3 ग्राम C) 5 grams / 5 ग्राम D) 10 grams / 10 ग्राम 4. Inland Letter Cards are used for transmission within: A) India and Nepal only / केवल भारत और नेपाल B) India and Bhutan only / केवल भारत और भूटान C) India only / केवल भारत D) SAARC countries / सार्क देश 5. What is the maximum weight limit for a Book Post? A) 1 kg / 1 किग्रा B) 2 kg / 2 किग्रा C) 5 kg / 5 किग्रा D) 7 kg / 7 किग्रा 6. Which item is specifically prohibited from being contained in a Book Post? A) Magazine / पत्रिका B) Book / पुस्तक C) Paper money / कागजी मुद्रा D) Invoice / चालान 7. For a publication to be transmitted as Periodical Post, it must be registered under which Act? A) Indian Post Office Act, 1898 B) Copyright Act, 1957 C) Press and Registration of Periodicals Act, 2023 (51 of 2023) / D) Indian Post Office Act, 1854 8. Blind Literature packets up to 7 kgs are exempted from payment of which of the following fees? A) Postage fee / डाक शुल्क B) Registration fee / पंजीकरण शुल्क C) Acknowledgement fee / पावती शुल्क D) All of the above / उपरोक्त सभी 9. What is the minimum number of copies of a Registered Newspaper (RNP) that must be posted at a time? A) 50 copies / 50 प्रतियां B) 100 copies / 100 प्रतियां C) 200 copies / 200 प्रतियां D) No minimum limit / कोई न्यूनतम सीमा नहीं Correct answer B) 100 copies / 100 प्रतियां 10. Which value-added service is available for India Post Parcel? A) Cash on delivery / कैश ऑन डिलीवरी B) Insurance / बीमा C) Proof of delivery / डिलीवरी का प्रमाण D) All of the above / उपरोक्त सभी Product and service lecture-2 MCQs 1. Prepayment of postage and registration fee is mandatory for which of the following? A) Only Post Cards. (केवल पोस्ट कार्ड); B) Only Letters. (केवल पत्र); C) All registered articles. (सभी पंजीकृत लेख); D) Only Blind Literature Packets. (केवल ब्लाइंड लिटरेचर पैकेट) 2. Which type of article is always required to be registered? A) Letter Card. (पत्र कार्ड); B) Post Card. (पोस्ट कार्ड); C) Insured article. (बीमाकृत लेख); D) Book Packet. (पुस्तक पैकेट) 3. If a registered article is re-posted after having been delivered, registration is: A) Optional. (वैकल्पिक); B) Not required. (आवश्यक नहीं है); C) Compulsory. (अनिवार्य); D) Handled free of charge. (निशुल्क संभाला जाता है) Correct answer C) Compulsory. (अनिवार्य); 4. For the loss, theft, or damage of an international registered article, the compensation limit is: A) ₹100; B) 30 USD; C) 30 SDR; D) Free of charge. (निशुल्क) 5. What is the maximum value up to which articles can be insured when booked at a Branch Post Office? A) ₹1,00,000; B) ₹20,000; C) ₹600; D) ₹500 6. Currency notes can be insured up to a maximum value of: A) ₹500; B) ₹1,00,000; C) ₹20,000; D) ₹600 7. Bulk booking of Value Payable articles is available for institutions posting at least how many uninsured VP articles daily? A) 5; B) 10; C) 50; D) 100 8. 41. Insurance is compulsory for a Value Payable Article if the VP amount exceeds: A) ₹500; B) ₹1,000; C) ₹1,500; D) ₹2,000 9. If there is no visible damage to the cover or seals of an insured article, the Post Office is generally: A) Always responsible for loss. (हमेशा हानि के लिए जिम्मेदार); B) Not liable for loss or damage. (हानि या क्षति के लिए उत्तरदायी नहीं); C) Liable if the contents are gold. (यदि सामग्री सोना है तो उत्तरदायी); D) Liable only if posted by HO. (केवल HO द्वारा पोस्ट किए जाने पर उत्तरदायी) 10. If an article containing gold coin has not been insured for the actual value of contents, the compensation claim will be: A) Fully paid. (पूरी तरह से भुगतान किया गया); B) Reduced by 50%. (50% कम किया गया); C) Invalidated (No compensation). (अमान्य (कोई मुआवजा नहीं) D) Subject to 30 SDR compensation. (30 एसडीआर मुआवजे के अधीन) Product and Service (Lecture - 3) 1. When did the Speed Post service start in India? A) 1990 / 1990 B) 1986 / 1986 C) 1995 / 1995 D) 2001 / 2001 2. What is the maximum weight limit for a Speed Post Parcel? A) 20 Kg / 20 किलो B) 35 Kg / 35 किलो C) 15 Kg / 15 किलो D) 50 Kg / 50 किलो 3. What is the weight limit for a Speed Post Document? A) 1 Kg / 1 किलो B) 100 Grams / 100 ग्राम C) 500 Grams / 500 ग्राम D) 2 Kg / 2 किलो 4. Speed Post is the market leader in which segment? A) International Express industry / अंतर्राष्ट्रीय एक्सप्रेस उद्योग B) Domestic Express industry / घरेलू एक्सप्रेस उद्योग C) Financial Services / वित्तीय सेवाएँ D) Registered Mail / पंजीकृत मेल Correct answer B) Domestic Express industry / घरेलू एक्सप्रेस उद्योग 5. What is the charge for articles weighing less than 50 grams under the "one India one rate"? A) ₹35 B) ₹47 C) ₹50 D) ₹10 6. What is the maximum insurance provided for Speed Post articles? A) Up to ₹50,000 / ₹50,000 तक B) Up to ₹1 Lakh / ₹1 लाख तक C) Up to ₹5 Lakh / ₹5 लाख तक D) No insurance / कोई बीमा नहीं 7. Speed Post provides free pick-up facility for which customers? A) Only individual customers / केवल व्यक्तिगत ग्राहक B) Students / छात्र C) Corporate / Bulk customer / कॉर्पोरेट / थोक ग्राहक D) Government offices / सरकारी कार्यालय 8. What credit facility is available for contract/Bulk customers of Speed Post? A) BNPA / बीएनपीए B) BNPD / बीएनपीडी C) BNPL / बीएनपीएल D) EMI facility / ईएमआई सुविधा 9. What is the standard transit time for Speed Post articles sent from Local locations (within the defined area)? A) 1-2 Days / 1-2 दिन B) 3 Days / 3 दिन C) 4-5 Days / 4-5 दिन D) 1-3 Days / 1-3 दिन 10. What is the standard transit time for Speed Post sent from Metro to Metro? A) 4-5 Days / 4-5 दिन B) 1-3 Days / 1-3 दिन C) 1-2 Days / 1-2 दिन D) 6-7 Days / 6-7 दिन 11. For all categories of mail, how much additional day is required for delivery in Branch Offices (BOs)? A) One additional Day / एक अतिरिक्त दिन B) Two additional Days / दो अतिरिक्त दिन C) No additional day / कोई अतिरिक्त दिन नहीं D) Three additional Days / तीन अतिरिक्त दिन 12. What is the Proof of Delivery (POD) charge per article for Speed Post? A) ₹5/- B) ₹15/- C) ₹10/- D) ₹20/- 13. For Metro Cities, "Local" Speed Post means articles delivered within which limits? A) Municipality limit / नगर पालिका सीमा B) Identified PIN codes / पहचाने गए पिन कोड C) Same State / उसी राज्य के भीतर D) Any location within 50 km / 50 किमी के भीतर कोई भी स्थान 14. What is the maximum limit for any one dimension of a Speed Post article? A) 300 cm / 300 सेमी B) 105 cm / 105 सेमी C) 150 cm / 150 सेमी D) 200 cm / 200 सेमी 15. What is the maximum combined dimension (Length + Greatest Circumference) allowed for a Speed Post article? A) 150 cm / 150 सेमी B) 300 cm / 300 सेमी C) 200 cm / 200 सेमी D) 105 cm / 105 सेमी 16. The India Post Parcel Contractual service is a premium surface service primarily for whom? A) Retail customers / खुदरा ग्राहक B) Business customers / व्यावसायिक ग्राहक C) International customers / अंतर्राष्ट्रीय ग्राहक D) Educational institutions / शैक्षणिक संस्थान 17. India Post Parcel Contractual is available only for which type of customer? A) Retail customer / खुदरा ग्राहक B) Contractual customer / संविदात्मक ग्राहक C) All customers / सभी ग्राहक D) Government customers / सरकारी ग्राहक 18. What is the minimum chargeable weight for India Post Parcel Contractual? A) 1 kg / 1 किलो B) 2 kg / 2 किलो C) 500 grams / 500 ग्राम D) 5 kg / 5 किलो 19. What is the maximum chargeable weight for India Post Parcel Contractual? A) 20 kg / 20 किलो B) 50 kg / 50 किलो C) 35 kg / 35 किलो D) 30 kg / 30 किलो 20. What is the Service Standard (Time) for Local Business Parcel? A) 1 Day / 1 दिन B) 3 Days / 3 दिन C) 4-5 Days / 4-5 दिन D) 1-2 Days / 1-2 दिन 21. Is the Redirection facility available for customers of the Business Parcel service? A) Yes, for all customers / हाँ, सभी ग्राहकों के लिए B) Yes, only for corporate customers / हाँ, केवल कॉर्पोरेट ग्राहकों के लिए C) No, it shall not be available / नहीं, यह उपलब्ध नहीं होगा D) Yes, if postage is paid again / हाँ, यदि डाक शुल्क दोबारा चुकाया जाता है 22. What is the Service Standard (Time) for Business Parcel sent from Metro to Metro? A) 1-3 Days / 1-3 दिन B) 4-5 Days / 4-5 दिन C) 6-7 Days / 6-7 दिन D) 3 Days / 3 दिन 23. Which credit facility is available for Corporate and contract customers of Business Parcel? A) Advance Payment / अग्रिम भुगतान B) Credit Card only / केवल क्रेडिट कार्ड C) Book Now Pay Later / अभी बुक करें, बाद में भुगतान करें D) Daily Payment Scheme / दैनिक भुगतान योजना Correct answer C) Book Now Pay Later / अभी बुक करें, बाद में भुगतान करें 24. What is the maximum weight restriction for Letters, printed papers, and small packets? A) Up to 1 kg / 1 किलो तक B) Up to 2 kg / 2 किलो तक C) Up to 5 kg / 5 किलो तक D) Up to 7 kg / 7 किलो तक 25. What is the maximum weight restriction for Items for blind? A) Up to 5 kg / 5 किलो तक B) Up to 7 kg / 7 किलो तक C) Up to 2 kg / 2 किलो तक D) Up to 30 kg / 30 किलो तक 26. What are the minimum and maximum weights specified for an M-Bag? A) Min 2kg, Max 35kg / न्यूनतम 2 किलो, अधिकतम 35 किलो B) Min 1kg, Max 5kg / न्यूनतम 1 किलो, अधिकतम 5 किलो C) Min 5kg, Max 30kg / न्यूनतम 5 किलो, अधिकतम 30 किलो D) Min 7kg, Max 35kg / न्यूनतम 7 किलो, अधिकतम 35 किलो 27. What is the compensation for loss/total theft/total damage for a Registered article? A) 150 SDR B) 130 SDR C) 30 SDR D) 40 SDR 28. What is the compensation for loss/total theft/total damage for a Registered mail bag? A) 30 SDR B) 150 SDR C) 130 SDR D) 4.50 SDR per Kg 29. What does EMS stand for in the context of International Speed Post? A) Essential Mail Service / आवश्यक मेल सेवा B) Electronic Money System / इलेक्ट्रॉनिक मनी सिस्टम C) Express mail service / एक्सप्रेस मेल सेवा D) External Mail Storage / बाहरी मेल संग्रहण 30. What is the general maximum weight for International Speed Post (EMS)? A) 20 kg / 20 किलो B) 35 kg / 35 किलो C) 30 kg / 30 किलो D) 40 kg / 40 किलो 31. What is the maximum size limit for any one dimension of an International Speed Post article? A) 1.05 meter / 1.05 मीटर B) 1.5 meter / 1.5 मीटर C) 2 meters / 2 मीटर D) 3 meters / 3 मीटर 32. What is the maximum combined dimension (Length + Greatest Circumference) allowed for International Speed Post? A) 1.5 meters / 1.5 मीटर B) 2 meters / 2 मीटर C) 3 meters / 3 मीटर D) 3.5 meters / 3.5 मीटर 33. For loss or total damage of International EMS Merchandise, compensation is limited to the Value of contents or what fixed SDR amount, whichever is less, plus postage paid? A) 30 SDR B) 40 SDR C) 130 SDR D) 150 SDR 34. What compensation is provided for the loss or damage of an International EMS Document? A) 130 SDR B) Value of contents / सामग्री का मूल्य C) Postage paid / भुगतान किया गया डाक शुल्क D) 5% of postage charges / डाक शुल्क का 5% Correct answer C) Postage paid / भुगतान किया गया डाक शुल्क 35. What is the compensation for delay in delivery of EMS Articles exceeding 5 days (excluding Holidays) from the published norms? A) Full postage refund / पूर्ण डाक शुल्क वापसी B) 5% of the Postage charges / डाक शुल्क का 5% C) 10% of the Postage charges / डाक शुल्क का 10% D) 130 SDR Correct answer B) 5% of the Postage charges / डाक शुल्क का 5% 36. Is Custom Declaration mandatory for International Speed Post (EMS)? A) No, only for documents / नहीं, केवल दस्तावेजों के लिए B) No, only for parcels / नहीं, केवल पार्सल के लिए C) Yes, Custom Declaration is must / हाँ, कस्टम घोषणा अनिवार्य है D) Only if value exceeds 300 SDR / केवल यदि मूल्य 300 एसडीआर से अधिक हो 37. Which Custom Declaration Form is used for International Speed Post articles valued at below 300 SDR? A) C.N.-23 B) C.N.-22 C) C.N.-33 D) C.N.-24 38. Which Custom Declaration Form is used for International Speed Post articles valued at 300 SDR or above? A) C.N.-22 B) C.N.-23 C) C.N.-21 D) C.N.-12 39. International Air Parcel service is available for which customers? A) Only Corporate customers / केवल कॉर्पोरेट ग्राहक B) Only Retail customers / केवल खुदरा ग्राहक C) Corporate and retail customer / कॉर्पोरेट और खुदरा ग्राहक D) Contractual customers only / केवल संविदात्मक ग्राहक 40. What is the general maximum weight limit for an International Air Parcel? A) 35 kgs / 35 किलो B) 10 kgs / 10 किलो C) 20 kgs / 20 किलो D) 30 kgs / 30 किलो 41. What is the maximum length allowed for an International Air Parcel? A) 1.50 metre / 1.50 मीटर B) 2 metre / 2 मीटर C) 1.05 metre / 1.05 मीटर D) 3 metre / 3 मीटर 42. What is the minimum required surface area dimension for an Air Parcel? A) 50mm X 100mm B) 100mm X 150mm C) 90mm X 140mm D) 150mm X 200mm 43. What is the maximum combined dimension (Length + Greatest Circumference) allowed for an International Air Parcel? A) 1.05 metre / 1.05 मीटर B) 2 metre / 2 मीटर C) 3 metre / 3 मीटर D) 1.5 metre / 1.5 मीटर 44. What is the compensation limit per parcel for loss/total theft/total damage of an International Air Parcel? A) Up to 30 SDR B) Up to 40 SDR C) Up to 130 SDR D) Up to 150 SDR 45. What is the compensation rate per kilogram for loss/total theft/total damage of an International Air Parcel? A) 5 SDR per Kg / 5 एसडीआर प्रति किलो B) 4.50 SDR per Kg / 4.50 एसडीआर प्रति किलो C) 7 SDR per Kg / 7 एसडीआर प्रति किलो D) 1 SDR per Kg / 1 एसडीआर प्रति किलो 47. In SAL Mail (surface air lifted), how is the item transported between countries? A) By surface only / केवल सतह से B) By road and rail / सड़क और रेल द्वारा C) By air / हवाई मार्ग से D) By sea only / केवल समुद्र द्वारा 48. How much amount does India Post receive for delivering an inward foreign parcel? A) 4.049 SDR B) 7 SDR C) 3.5 SDR D) 5 SDR 49. International Tracked Packet (ITPS) is specially designed to cater to the needs of which sector? A) Banking / बैंकिंग B) Domestic Logistics / घरेलू लॉजिस्टिक्स C) eCommerce for cross border transactions / सीमा पार लेनदेन के लिए ईकॉमर्स D) Academic institutions / शैक्षणिक संस्थान 50. What is the compensation limit for loss or damage of an International Tracked Packet (ITPS) article? A) ₹1000 or actual value (whichever is less) / ₹1000 या वास्तविक मूल्य (जो भी कम हो) B) ₹500 only / केवल ₹500 C) 30 SDR D) Actual value of contents / सामग्री का वास्तविक मूल्य Product and Service (Lecture - 4) 1. Who is defined as a Bulk customer under the BNPL scheme? A. Provides Rs. 10,000 worth of speed post business / B. Provides Rs. 50,000 worth of speed post business in a calendar month / C. Provides Rs. 25,000 worth of business annually. D. Provides any amount of registered post business / 2. How many Post Office Passport Seva Kendras (POPSK) have been set up across the country? A. 316. B. 442 C. 500. D. 200. 3. How frequently is the BNPL bill prepared by the office of posting? A. Weekly basis / साप्ताहिक आधार पर. B. Bi-monthly basis / द्वि-मासिक आधार पर. C. Monthly basis (Calendar month) / मासिक आधार पर (कैलेंडर माह). D. Quarterly basis / त्रैमासिक आधार पर. 4. By which day of the following month is the BNPL bill raised (bill date)? A. 1st day / 1ली तारीख. B. 7th day / 7वीं तारीख. C. 15th day / 15वीं तारीख. D. Last day / अंतिम दिन. 5. What is the penalty rate imposed per annum if the bulk customer fails to pay the BNPL bill by the due date? A. 8% per annum / 8% प्रति वर्ष. B. 10% per annum / 10% प्रति वर्ष. C. 12% per annum / 12% प्रति वर्ष. D. 15% per annum / 15% प्रति वर्ष. 6. Which government bodies mutually agreed to leverage the network of Post Offices to provide Passport Service? A. DoP and Ministry of Finance / डीओपी और वित्त मंत्रालय. B. DoP and Ministry of External Affairs (MEA. C. DoP and Ministry of Home Affairs / डीओपी और गृह मंत्रालय. D. DoP and Ministry of Railways / डीओपी और रेल मंत्रालय. 7. What is the fee collected for Demographic update (update of one or more fields) in Aadhaar services? A. Rs 50/-. B. Rs 75/- / 75 रुपये. C. Rs 125/-. D. Free of cost / निःशुल्क. 8. What is the fee for Home Enrolment and Update Service for Aadhaar? A. Rs 350/-. B. Rs 500/-. C. Rs 700/- / 700 रुपये. D. Rs 1000/-. 9. Who is eligible for the credit facility under BNPL? A. Only government organizations / केवल सरकारी संगठन. B. Only retail customers / केवल खुदरा ग्राहक. C. Bulk customers who enter into an agreement with the Department D. Any customer regardless of volume /. 10. What is the maximum amount that can be collected under the Cash on Delivery (COD) facility? A. Rs. 20,000/-. B. Rs. 50,000/-. C. Rs. 1,00,000/-. D. No upper limit / कोई ऊपरी सीमा नहीं. 11. Which services are eligible for the COD facility? A. Only Speed Post / केवल स्पीड पोस्ट. B. India Post Parcel Contractual, Express Parcel and Speed Post / C. Only Registered Post / केवल पंजीकृत डाक. D. Bill Mail Service / बिल मेल सेवा. 12. Is insurance compulsory for Cash on Delivery articles? A. Yes, always compulsory / हाँ, हमेशा अनिवार्य है. B. Compulsory only if the recovery amount exceeds Rs 10,000/- / केवल तभी अनिवार्य है जब वसूली राशि 10,000 रुपये से अधिक हो. C. Not compulsory irrespective of the amount of recovery / D. Compulsory only for Speed Post COD / केवल स्पीड पोस्ट सीओडी के लिए अनिवार्य है. 13. What is the COD fee for a COD value recovered up to Rs 6,500/-? A. 1% of the COD Value recovered / वसूल किए गए सीओडी मूल्य का 1%. B. 1.6% of the COD Value recovered / वसूल किए गए सीओडी मूल्य का 1.6%. C. Rs 100/- fixed fee / 100 रुपये निश्चित शुल्क. D. 2% of the COD Value recovered / वसूल किए गए सीओडी मूल्य का 2%. 14. How is the amount recovered from the addressee on delivery of a COD article remitted to the sender? A. Through Money Order / मनी ऑर्डर के माध्यम से. B. Through Cash Payment / नकद भुगतान के माध्यम से. C. Through e-Payment / ई-भुगतान के माध्यम से. D. Through Cheque / चेक के माध्यम से. 15. COD value specified for recovery from the addressee shall not include: A. Postage charges / डाक शुल्क. B. Taxes / कर. C. A fraction of rupee / रुपये का एक अंश. D. Insurance fee / बीमा शुल्क. Correct answer C. A fraction of rupee / रुपये का एक अंश. 16. What is the minimum quantity of articles to be posted at a time in Bill Mail Service (BMS)? A. 1000 articles / 1000 वस्तुएँ. B. 2500 articles / 2500 वस्तुएँ. C. 5000 articles / 5000 वस्तुएँ. D. 10000 articles / 10000 वस्तुएँ. 17. What is the postage charge for a BMS article weighing up to 50 grams? A. Rs 2 / 2 रुपये. B. Rs 3 / 3 रुपये. C. Rs 4 / 4 रुपये. D. Rs 5 / 5 रुपये. 18. What is the charge for every additional 50 grams or a fraction thereof in BMS? A. Rs 1 / 1 रुपया. B. Rs 2 / 2 रुपये. C. Rs 3 / 3 रुपये. D. Rs 0.50 / 0.50 रुपये. 19. What is the fee collected for mandatory biometric update (07 to 15 years and more than 17 years)? A. Rs 75/-. B. Rs 100/-. C. Rs 125/- / 125 रुपये. D. Free. / निःशुल्क. 20. What type of communication is explicitly excluded from Bill Mail Service? A. Financial statements / वित्तीय विवरण. B. Monthly account bills / मासिक खाता बिल. C. Communication having exclusive commercial publicity material / D. Bills / बिल. 21. What is the charge permitted for inclusions in the Bill Mail Service? A. Rs 0.50 per insertion / 0.50 रुपये प्रति प्रविष्टि. B. Rs 1.00 per insertion / 1.00 रुपये प्रति प्रविष्टि. C. Rs 0.25 per insertion / 0.25 रुपये प्रति प्रविष्टि. D. Free of charge / निःशुल्क. 22. What is the mandatory superscription required on the Envelope/covers for BMS? A. "Speed Post" in bold letter / मोटे अक्षरों में "स्पीड पोस्ट". B. "Bill Mail Service" in bold letter at the top middle of the address portion / C. "Express Parcel" / "एक्सप्रेस पार्सल". D. "Only Financial Communication" / "केवल वित्तीय संचार". 23. How often must a service provider post communications to customers under BMS? A. At least once in 30 days / कम से कम 30 दिनों में एक बार. B. At least once in 90 days / कम से कम 90 दिनों में एक बार. C. At least once in 180 days / कम से कम 180 दिनों में एक बार. D. Monthly / मासिक. 24. Does Bill Mail Service (BMS) offer a credit facility? A. Yes, always / हाँ, हमेशा. B. Yes, only for corporate customers / हाँ, केवल कॉर्पोरेट ग्राहकों के लिए. C. No credit facility / कोई ऋण सुविधा नहीं. D. Yes, with a maximum limit of Rs 50,000 / हाँ, 50,000 रुपये की अधिकतम सीमा के साथ. 25. What is the minimum quantity of articles to be posted at a time in National Bill Mail Service (NBMS)? A. 5000 / 5000. B. 8000 / 8000. C. 10000 / 10000. D. 15000 / 15000. 26. NBMS articles are meant for destinations other than: A. Destinations served by Speed Post / स्पीड पोस्ट द्वारा सेवित गंतव्य. B. Destinations other than the local ones serviced by BMS / C. Destinations served by Registered Parcel / पंजीकृत पार्सल द्वारा सेवित गंतव्य. D. International destinations / अंतर्राष्ट्रीय गंतव्य. 27. How are NBMS articles treated regarding transmission? A. As Second Class articles / द्वितीय श्रेणी के लेख के रूप में. B. As First Class articles providing air transmission . C. As Surface Mail / भूतल मेल के रूप में. D. As Ordinary Mail / साधारण मेल के रूप में. 28. What is the NBMS postage rate for articles weighing up to 50 grams? A. Rs 3 / 3 रुपये. B. Rs 5 / 5 रुपये. C. Rs 2 / 2 रुपये. D. Rs 7 / 7 रुपये. 29. What is the charge for every additional 50 grams or part thereof in NBMS? A. Rs 1 / 1 रुपया. B. Rs 2 / 2 रुपये. C. Rs 3 / 3 रुपये. D. Rs 5 / 5 रुपये. 30. What is the price of a Direct Post Article (Inter City) for the 1st 20 grams? A. Rs 1.50 / 1.50 रुपये. B. Rs 2.00 / 2.00 रुपये. C. Rs 1.00 / 1.00 रुपया. D. Rs 2.50 / 2.50 रुपये. 31. What is the price for every additional 20 grams or part thereof for both local and inter-city Direct Post articles? A. Rs 0.50 / 0.50 रुपये. B. Rs 1.00 / 1.00 रुपया. C. Rs 1.50 / 1.50 रुपये. D. Rs 2.00 / 2.00 रुपये. 32. What is the minimum quantity of Direct Post articles posted at a time to be admissible for a discount? A. 10000 articles / 10000 वस्तुएँ. B. 25000 articles / 25000 वस्तुएँ. C. 50000 articles / 50000 वस्तुएँ. D. 75000 articles / 75000 वस्तुएँ. 33. What percentage of discount is admissible if 50,000 Direct Post articles are posted at a time? A. 2% discount / 2% छूट. B. 5% discount / 5% छूट. C. 10% discount / 10% छूट. D. 15% discount / 15% छूट. 34. Which advertising medium is listed under 'Physical Media' in Media Post? A. Savings Bank Passbooks / बचत बैंक पासबुक. B. Envelopes / लिफाफे. C. Hoardings and Standees / होर्डिंग्स और स्टैंडीज़. D. LCD/LED Displays / एलसीडी/एलईडी डिस्प्ले. 35. Which item is listed under 'Postal Stationery' in Media Post? A. Posters / पोस्टर. B. In Post Shoppes / इन पोस्ट शॉप्स. C. Postcards / पोस्टकार्ड. D. Digital Media / डिजिटल मीडिया. Correct answer C. Postcards / पोस्टकार्ड. 36. Which service provides complete mailing solutions right from mail preparation to mail delivery? A. Retail Post / खुदरा डाक. B. E-Post / ई-पोस्ट. C. Business Post / बिज़नेस पोस्ट. D. Logistic Post / लॉजिस्टिक पोस्ट. 37. What is the Business Post rate (effective from 01-04-2025) for 'Collection from Premises' for Un-registered articles (in Rs.)? A. 0.50 / 0.50 रुपये. B. 0.30 / 0.30 रुपये. C. 0.40 / 0.40 रुपये. D. 0.20 / 0.20 रुपये. 38. What is the Business Post rate for 'Franking' for Registered articles (in Rs.)? A. 0.40 / 0.40 रुपये. B. 0.50 / 0.50 रुपये. C. 0.20 / 0.20 रुपये. D. 0.10 / 0.10 रुपये. 39. For Business Post, where can the services also be set up if the mail volumes are very large? A. Only in Business Post Centres / केवल बिज़नेस पोस्ट केंद्रों में. B. In the customer’s premises / ग्राहक के परिसर में. C. Only in sorting offices / केवल छंटाई कार्यालयों में. D. Only in Head Post Offices / केवल प्रधान डाकघरों में. Correct answer B. In the customer’s premises / ग्राहक के परिसर में. 40. What is the minimum weight requirement for a consignment sent via Logistic Post? A. 1 kg. B. 10 kg. C. 50 kg D. 100 kg. 41. What is the maximum weight limit specified for Logistic Post? A. 100 kg. B. 500 kg. C. 1000 kg. D. No limit / कोई सीमा नहीं. 42. In Logistic Post, if a customer sends more than 1 article to an addressee, how are they treated A. Each treated separately / प्रत्येक को अलग से माना जाता है. B. Treated as one / एक माना जाएगा. C. Treated as two articles / दो वस्तुएँ मानी जाती हैं. D. Not permitted / अनुमत नहीं है. 43. Which services are explicitly available in Logistic Post? A. Credit Facility / क्रेडिट सुविधा. B. Warehousing facility and Return Service / भंडारण सुविधा और वापसी सेवा. C. Only Full Truck Load (FTL) / केवल पूर्ण ट्रक लोड (FTL). D. Only delivery service / केवल वितरण सेवा. 44. What is the E-Payment rate for a Bill Amount of Rs 1001/- to 2500/-? A. Rs 5/- / 5 रुपये. B. Rs 10/- / 10 रुपये. C. Rs 15/- / 15 रुपये. D. Rs 20/- / 20 रुपये. 45. What is the E-Payment rate for a Bill Amount above Rs 5000/-? A. Rs 15/- / 15 रुपये. B. Rs 20/- / 20 रुपये. C. Rs 25/- / 25 रुपये. D. Rs 30/- / 30 रुपये. Correct answer B. Rs 20/- / 20 रुपये. 46. In E-Post, how is the customer's message delivered at the destination? A. As soft copy (e-mail) / सॉफ्ट कॉपी (ई-मेल) के रूप में. B. As hard copy / हार्ड कॉपी के रूप में. C. As SMS / एसएमएस के रूप में. D. Through registered parcel / पंजीकृत पार्सल के माध्यम से. 47. What is the Retail E-Post Tariff per page when the message is sent through the post office? A. Rs. 6/- / 6 रुपये. B. Rs. 10/- / 10 रुपये. C. Rs. 5/- / 5 रुपये. D. Rs. 8/- / 8 रुपये. 48. What is the Corporate E-Post Tariff per page if a corporate customer sends 50 or more messages in one go? A. Rs. 6/- / 6 रुपये. B. Rs. 10/- / 10 रुपये. C. Rs. 5/- / 5 रुपये. D. Rs. 8/- / 8 रुपये. 49. Which services are offered under ‘Retail Post’ by the Department? A. Only collection of bills / केवल बिलों का संग्रह. B. Collection of Bills, Taxes, and other fees for the Government C. Only sale of postal stamps / केवल डाक टिकटों की बिक्री. D. Only Aadhaar Enrolment / केवल आधार नामांकन. 50. What is the fee for Aadhaar Enrolment in Post Offices? A. Rs 50/-. B. Rs 100/-. C. Free of cost / निःशुल्क. D. Rs 25/-. Product and Service (Lecture - 5) 1. Commemorative stamps are issued for commemorating which purpose? A) Daily postal mailing (दैनिक डाक मेलिंग) B) Important events, prominent personalities (महत्वपूर्ण घटनाएँ, प्रमुख हस्तियाँ) C) Financial investment (वित्तीय निवेश) D) Tax collection (कर संग्रह) 2. Where are Commemorative stamps available? A) All Post Offices (सभी डाकघर) B) Only at Head Post Offices (केवल प्रधान डाकघरों पर) C) Philatelic Bureaux and counters or under PDA Scheme ( D) Only through the e-Post Office portal (केवल ई-पोस्ट ऑफिस पोर्टल के माध्यम से) 3. What is the minimum postage required on special covers issued at the instance of private parties? A) Minimum Postcard rate (न्यूनतम पोस्टकार्ड दर) B) Minimum Inland letter mail rate (न्यूनतम अंतर्देशीय पत्र मेल दर) C) 5 Rs postage stamp (5 रु. का डाक टिकट) D) No postage required (कोई डाक शुल्क आवश्यक नहीं) 4. Definitive stamps are primarily used for which purpose? A) Commemorating historical events (ऐतिहासिक घटनाओं का स्मरणोत्सव) B) Day-to-day postal mailing purposes (दैनिक डाक मेलिंग उद्देश्यों के लिए) C) Philately exhibitions only (केवल फिलाटेली प्रदर्शनियों के लिए) D) Investment purposes (निवेश उद्देश्यों के लिए) 5. Definitive stamps are available in various ascending denominations starting from how much? A) 1 Rupee (1 रुपया) B) 50 paise (50 पैसे) C) 25 paise (25 पैसे) D) 10 paise (10 पैसे) 6. What is the name of the e-commerce portal launched by the Department of Posts to cater to philatelists? A) Post Mart (पोस्ट मार्ट) B) e-Philately (ई-फिलाटेली) C) e-Post Office (ई-पोस्ट ऑफिस) D) India Post Shop (इंडिया पोस्ट शॉप) 7. ‘My Stamp’ is the brand name for which postal product? A) Commemorative stamps (मारक टिकट) B) Personalized sheets of Postage Stamps (डाक टिकटों की व्यक्तिगत शीट) C) Foreign definitive stamps (विदेशी निश्चित टिकट) D) First Day Covers (प्रथम दिवस आवरण) 8. If an Atal Pension Yojana (APY) account is deactivated due to discontinuation of payment, how long must the payments have been stopped? A) After 6 Months (6 महीने बाद) B) After 12 Months (12 महीने बाद) C) After 24 Months (24 महीने बाद) D) After 3 Months (3 महीने बाद) 9. How many stamps does one ‘My Stamp’ sheet typically contain? A) 10 B) 12 C) 20 D) 6 10. What is the monetary value of each stamp in a ‘My Stamp’ sheet? A) 10 Rs B) 5 Rs C) 2 Rs D) 15 Rs 11. What is the total cost of purchasing one ‘My Stamp’ sheet? A) 60 Rs B) 100 Rs C) 300 Rs D) 500 Rs 12. What discount is given on the purchase of 2 to 100 ‘My Stamp’ sheets? A) 5% B) 10% C) 20% D) 25% 13. What is the minimum sheets order required for institutions wishing to buy ‘My Stamp’ sheets? A) 100 sheets (100 शीट) B) 500 sheets (500 शीट) C) 1000 sheets (1000 शीट) D) 5,000 sheets (5,000 शीट) 14. When was the Philately Deposit Account (PDA) introduced in India? A) 01-08-1965 B) 09-05-2015 C) 11-03-2020 D) 29-05-2021 15. What is the minimum amount required to open a domestic Philately Deposit Account (PDA)? A) 500 Rs B) 1000 Rs C) 200 Rs D) 300 Rs 16. What is the minimum amount required to open a foreign Philatelic Deposit Account? A) Rs 500 B) Rs 1000 C) Rs 200 D) Rs 2000 17. How are items dispatched to a customer automatically under the PDA scheme? A) By Ordinary Post (साधारण डाक द्वारा) B) Free "on Postal service" by registered post C) By Speed Post on payment (भुगतान पर स्पीड पोस्ट द्वारा) D) By Insured Post (बीमित डाक द्वारा) 18. The National Philatelic Museum is located at the ground floor of which building in New Delhi? A) Sansad Bhawan (संसद भवन) B) Dak Bhawan (डाक भवन) C) Sena Bhawan (सेना भवन) D) Rail Bhawan (रेल भवन) 19. Since which year is the National Philatelic Museum located at Dak Bhawan (New Delhi)? A) 1947 B) 2001 C) 2011 D) 1965 20. Which facility is available at the National Philatelic Museum in 10-15 minutes? A) Passport renewal (पासपोर्ट नवीनीकरण) B) Commemorative stamp issue (मारक टिकट जारी करना) C) My Stamp printing (माई स्टैम्प मुद्रण) D) PDA account opening (PDA खाता खोलना) 21. What is the full form of SPARSH in the context of the Deen Dayal SPARSH Yojana? A) Savings Plan for Aptitude and Research in Stamps as a Hobby B) Scholarship for Promotion of Aptitude and research in stamps as a hobby C) Scheme for Postal Archives and Research Services D) Special Protection and Retirement Savings for Health 22. Philately is also termed as the: A) Hobby of Scholars (विद्वानों का शौक) B) King of hobbies and hobby of Kings ( C) Study of Geography (भूगोल का अध्ययन) D) Study of postal operations (डाक संचालन का अध्ययन) 23. Deen Dayal SPARSH Yojana is a scholarship scheme for children in which classes? A) 1st - 5th (पहली से पांचवीं) B) 6th - 9th (छठी से नौवीं) C) 10th - 12th (दसवीं से बारहवीं) D) Post Graduate Students (स्नातकोत्तर छात्र) 24. How many total scholarships are awarded annually under the Deen Dayal SPARSH Yojana at the PAN India level? A) 500 B) 1000 C) 920 D) 40 25. What is the annual scholarship amount given to students under the SPARSH Yojana? A) 12000 Rs B) 6000 Rs C) 500 Rs D) 1000 Rs 26. From which date was the National Pension System (NPS) introduced as a voluntary retirement savings scheme for all citizens? A) 1st August 1965 B) 1st May 2009 C) 9th May 2015 D) 1st June 2015 27. Which authority is the nodal agency for the implementation and monitoring of NPS? A) RBI (आरबीआई) B) SEBI (सेबी) C) PFRDA (पेंशन फंड नियामक और विकास प्राधिकरण) D) Ministry of Finance (वित्त मंत्रालय) 28. What is the current eligible age bracket for opening an NPS account? A) 18 to 60 years (18 से 60 वर्ष) B) 21 to 65 years (21 से 65 वर्ष) C) 18 to 70 years (18 से 70 वर्ष) D) 18 to 50 years (18 से 50 वर्ष) 29. In the context of NPS, all Head Post Offices are identified as: A) Investment Facilitators (निवेश सुविधाकर्ता) B) POP SPOs (Point of Presence Service Providers Offices) C) Nodal Centers (नोडल केंद्र) D) Tax Collection Units (कर संग्रह इकाइयाँ) 30. Which NPS account type is considered a restricted withdrawal account eligible for tax benefits? A) Tier - 2 account (टियर - 2 खाता) B) Tier - 1 account (टियर - 1 खाता) C) Savings account (बचत खाता) D) Fixed deposit account (सावधि जमा खाता) Correct answer B) Tier - 1 account (टियर - 1 खाता) 31. Which NPS account type is a voluntary saving facility where the applicant is free to withdraw whenever wishes, but cannot claim any tax benefits? A) Tier - 1 account (टियर - 1 खाता) B) Tier - 2 account (टियर - 2 खाता) C) Fixed Annuity Plan (निश्चित वार्षिकी योजना) D) NPS Regular (एनपीएस नियमित) 32. What is the minimum amount required to open a Tier - 1 NPS account? A) 1000 Rs B) 500 Rs C) 250 Rs D) 200 Rs 33. What is the minimum contribution required per year for a Tier - 1 NPS account (excluding charges + taxes)? A) 500 Rs B) 1000 Rs C) 5000 Rs D) No limit (कोई सीमा नहीं) 34. If the minimum contribution of Rs 1000 per year is not met in Tier-1, what happens to the account? A) Account will be closed immediately (खाता तुरंत बंद कर दिया जाएगा) B) Account will be frozen (खाता फ्रीज हो जाएगा) C) Penalty of 50 Rs will be levied (50 रु. का जुर्माना लगाया जाएगा) D) Account status remains unchanged (खाते की स्थिति अपरिवर्तित रहती है) Correct answer B) Account will be frozen (खाता फ्रीज हो जाएगा) 35. What is the minimum contribution required to reactivate a frozen Tier - 1 NPS account? A) 1000 Rs B) 500 Rs C) 250 Rs D) 200 Rs Correct answer B) 500 Rs 36. What is the minimum initial contribution required to open a Tier - 2 NPS account? A) 500 Rs B) 250 Rs C) 1000 Rs D) 2000 Rs 37. What is the amount for subsequent contribution in a Tier - 2 NPS account? A) 500 Rs B) 1000 Rs C) 250 Rs D) 50 Rs 38. What are the registration charges for opening an NPS account (excluding taxes)? A) 500 Rs B) 100 Rs C) 200 Rs D) 20 Rs 39. Under NPS Tier-1, what is the minimum number of transactions required in a Financial Year (FY)? A) 12 B) 04 C) 01 D) 02 40. Which specific Mutual Funds are retailed through designated Post Offices (POs)? A) HDFC Mutual Funds B) SBI Mutual Funds C) Only UTI Mutual Funds (केवल यूटीआई म्युचुअल फंड) D) All Mutual Funds (सभी म्युचुअल फंड) 41. What is the standard tenure of a Sovereign Gold Bond (SGB)? A) 5 years (5 वर्ष) B) 7 years (7 वर्ष) C) 8 years (8 वर्ष) D) 10 years (10 वर्ष) 42. What is the annual premium for Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJY)? A) 330 Rs B) 436 Rs C) 1000 Rs D) 200 Rs 43. What is the Sum Assured for death due to any reason under PMJJY? A) 1 lakh (1 लाख) B) 2 lakh (2 लाख) C) 5 lakh (5 लाख) D) 10 lakh (10 लाख) 44. What is the age limit for enrollment in the PMJJY scheme? A) 18 - 50 years (18 से 50 वर्ष) B) 18 - 60 years (18 से 60 वर्ष) C) 18 - 70 years (18 से 70 वर्ष) D) 18 - 65 years (18 से 65 वर्ष) 45. The insurance coverage period for PMJJY runs from: A) 1st April to 31st March B) 1st June to 31st May C) Calendar Year (कैलेंडर वर्ष) D) Financial Year (वित्तीय वर्ष) 46. For contribution delays in APY above 1000 Rs per month, what is the charge/default fee? A) 1 Rs B) 2 Rs C) 5 Rs D) 10 Rs 47. What is the eligibility age range for joining the Atal Pension Yojana (APY)? A) 18 - 50 years B) 18 - 40 years C) 21 - 60 years D) 18 - 60 years 48. What is the monthly pension range available under the Atal Pension Yojana (APY)? A) 500 - 1000 Rs B) 1000 - 5000 Rs C) 5000 - 10000 Rs D) 2000 - 4000 Rs 49. What is the minimum purchase limit for Sovereign Gold Bonds (SGB)? A) 1 gram (1 ग्राम) B) 5 grams (5 ग्राम) C) 10 grams (10 ग्राम) D) 100 grams (100 ग्राम) 50. The Sovereign Gold Bond (SGB) scheme is issued by which entity as an alternative to physical gold? A) SEBI (सेबी) B) Department of Posts (डाक विभाग) C) RBI (भारतीय रिजर्व बैंक) D) Ministry of Finance (वित्त मंत्रालय) Product and Service (Lecture - 6) 1. What is the maximum amount for which a single domestic Money Order (MO) may be issued? A. ₹ 5,000 B. ₹ 10,000 C. ₹ 20,000 D. ₹ 50,000 2. What is the cost of obtaining a Money Order form from the post office? A. 50 paise / 50 पैसे B. 25 paise / 25 पैसे C. ₹ 1 D. Free / नि:शुल्क 3. A request for a certificate of payment of an MO must be made within how many months from the date of booking? A. Six months / छह महीने B. Three months / तीन महीने C. One month / एक महीने D. Twelve months / बारह महीने 4. What is the charge for redirecting a Money Order to another address of the payee? A. 50% of the commission / कमीशन का 50% B. Full commission / पूरा कमीशन C. Fixed fee of ₹ 10 / ₹ 10 का निश्चित शुल्क D. Free of charge / नि:शुल्क 5. Is alteration in the name of the payee permitted in a Money Order? A. Yes, with written permission from the remitter. / हाँ, प्रेषक की लिखित अनुमति से। B. Yes, if requested within 7 days. / हाँ, यदि 7 दिनों के भीतर अनुरोध किया जाए। C. No, alteration is not permitted. / नहीं, परिवर्तन की अनुमति नहीं है। D. Only if the amount is less than ₹ 1000. / केवल तभी जब राशि ₹ 1000 से कम हो। 6. If a remitter successfully requests to stop a Money Order before delivery, what amount is refunded to the remitter? A. The full amount, including commission. / कमीशन सहित पूरी राशि। B. The amount of the money order, excluding the commission. / C. 50% of the money order amount. / मनीऑर्डर राशि का 50%। D. Nothing is refunded. / कुछ भी वापस नहीं किया जाता है। Correct answer B. The amount of the money order, excluding the commission. / 7. If a payee is not found at the address or is unable to take payment, for how long maximum shall the MO be retained in the post office? A. Not exceeding fifteen days / पंद्रह दिनों से अधिक नहीं B. Not exceeding seven days / सात दिनों से अधिक नहीं C. Not exceeding three days / तीन दिनों से अधिक नहीं D. One month / एक महीने 8. When shall an unpaid Money Order be treated as 'void' by the office of issue? A. At the end of the month of its issue. / इसके जारी होने के महीने के अंत में। B. At the end of the second month following the month of its issue. / C. After six months from the date of issue. / जारी होने की तारीख से छह महीने बाद। D. After one year from the date of issue. / जारी होने की तारीख से एक वर्ष बाद। 9. The amount of a Money Order unpaid beyond how many years from the date of booking shall be forfeited and treated as revenue to the Government of India? A. One year / एक वर्ष B. Two years / दो वर्ष C. Three years / तीन वर्ष D. Five years / पाँच वर्ष 10. In case the remitter provides incorrect or incomplete information about the payee, is the Post Office responsible for the wrong payment? A. Yes, the Post Office is always liable. / हाँ, डाकघर हमेशा उत्तरदायी है। B. No, the Post Office shall not be responsible. / नहीं, डाकघर जिम्मेदार नहीं होगा। C. The liability is shared 50-50. / देयता 50-50 साझा की जाती है। D. Only if the amount exceeds ₹ 5000. / केवल तभी जब राशि ₹ 5000 से अधिक हो। 11. If the payee of a Money Order is dead, to whom shall the amount be returned? A. The amount will be forfeited. / राशि जब्त कर ली जाएगी। B. The amount shall be paid to the legal heir of the payee. C. The amount shall be returned to the remitter. / D. The amount shall be paid to the postman. / राशि डाकिया को दी जाएगी। 12. When was the Electronic Money Order (e-Mo) introduced? A. 01-01-2008 B. 10-10-2008 C. 09-08-2003 D. 31-01-2024 13. What is the minimum amount limit for an Electronic Money Order (e-Mo)? A. ₹ 100 B. ₹ 10 C. ₹ 1 D. ₹ 1,000 14. What is the maximum number of payees allowed in a single Electronic Money Order (e-Mo) transaction? A. 3 B. 6 C. 10 D. 12 15. e-MOs can be booked at authorized POs, but they are paid through which offices? A. Only Head Post Offices / केवल प्रधान डाकघर B. Only the booking PO / केवल बुकिंग पीओ C. All Delivery Post Offices / सभी वितरण डाकघर D. Only non-delivery post offices / केवल गैर-वितरण डाकघर 16. How many digits does an e-MO number contain? A. 12 digits / 12 अंक B. 16 digits / 16 अंक C. 18 digits / 18 अंक D. 20 digits / 20 अंक 17. Who is authorized to remit a Service MO? A. Any member of the public / जनता का कोई भी सदस्य B. Postal department to its employee or public member / C. Defense authorities / रक्षा अधिकारी D. Only the Circle Head / केवल सर्कल हेड 18. What is the maximum limit for an Instant Money Order (IMO)? A. ₹ 10,000 B. ₹ 25,000 C. ₹ 50,000 D. ₹ 1,00,000 19. How many digits does the secret code/IMO number contain that the payee needs to collect the IMO? A. 10 digits / 10 अंक B. 12 digits / 12 अंक C. 16 digits / 16 अंक D. 18 digits / 18 अंक 20. How many standard messages are available for selection by the remitter in an IMO? A. 15 B. 20 C. 33 D. 50 21. If an IMO is for the maximum amount (₹ 50,000), what proof is required from the payee? A. Only Photo ID / केवल फोटो आईडी B. ID + Address proof / आईडी + पता प्रमाण C. PAN Card only / केवल पैन कार्ड D. No proof is required / कोई प्रमाण आवश्यक नहीं है 22. Value Payable Money Order (VPMO) is used to remit the amount collected from the addressee to whom? A. Postmaster / पोस्टमास्टर B. The Post Office / डाकघर C. The sender of VP articles / वीपी लेखों के प्रेषक को D. The Circle Head / सर्कल हेड Correct answer C. The sender of VP articles / वीपी लेखों के प्रेषक को 23. What is the maximum limit for a Foreign Money Order payable in Nepal? A. ₹ 1,000 B. ₹ 2,000 C. ₹ 10,000 D. ₹ 20,000 24. What is the maximum limit for a Foreign Money Order payable in Bhutan? A. ₹ 2,000 B. ₹ 5,000 C. ₹ 10,000 D. ₹ 20,000 25. The International Money Transfer Service (MTSS) by DOP was discontinued on which date? A. 10th October 2008 B. 9th August 2003 C. 31st January 2024 D. 1st April 2023 26. Under MTSS (International Money Transfer), is outward remittance from India permissible? A. Yes, up to 2500 USD. / हाँ, 2500 यूएसडी तक। B. No, only inward remittance is permissible. / नहीं, केवल आवक प्रेषण ही अनुमेय है। C. Yes, only for foreign tourists. / हाँ, केवल विदेशी पर्यटकों के लिए। D. Yes, up to ₹ 50,000. / हाँ, ₹ 50,000 तक। Correct answer B. No, only inward remittance is permissible. / नहीं, केवल आवक प्रेषण ही अनुमेय है। 27. What was the maximum limit (USD) sent at a time under RBI regulations for personal use through IMT (MTSS)? A. 1000 USD B. 2500 USD C. 5000 USD D. 10000 USD 28. If the amount received via IMT (MTSS) exceeded ₹ 50,000, how was the amount paid to the beneficiary? A. Only in cash / केवल नकद में B. By cheque or deposit into SB account / चेक द्वारा या एसबी खाते में जमा करके C. Held until the beneficiary provided a tax declaration / कर घोषणा प्रदान करने तक रोक दी जाती थी D. Paid in cash to foreign tourists only / केवल विदेशी पर्यटकों को नकद में भुगतान किया जाता था 29. What is the maximum number of IMT transactions that a single beneficiary can receive in a calendar year? A. 12 transactions / 12 लेनदेन B. 20 transactions / 20 लेनदेन C. 30 transactions / 30 लेनदेन D. No limit / कोई सीमा नहीं 30. The IFS (International Financial System) software used for IFS MO was developed by whom? A. RBI B. Western Union C. UPU (Universal Postal Union) / यूपीयू (यूनिवर्सल पोस्टल यूनियन) D. Department of Posts (DOP) / डाक विभाग (डीओपी) 31. With which countries is the IFS Money Order service currently operational? A. USA and UK B. France (La Poste Group) and UAE / फ्रांस (ला पोस्ट ग्रुप) और यूएई C. Nepal and Bhutan D. Germany and Japan 32. What is the maximum IFS MO inward limit per remittance (in USD)? A. 1000 USD B. 2000 USD C. 2500 USD D. 5000 USD 33. What is the timeline for payment of an IFS Urgent MO from the date of receipt in India? A. 1 calendar day / 1 कैलेंडर दिन B. 2 calendar days / 2 कैलेंडर दिन C. 5 calendar days / 5 कैलेंडर दिन D. 7 working days / 7 कार्य दिवस 34. What is the validity period for an IFS Normal MO? A. 30 calendar days / 30 कैलेंडर दिन B. 45 calendar days / 45 कैलेंडर दिन C. 60 calendar days / 60 कैलेंडर दिन D. 7 working days / 7 कार्य दिवस Correct answer B. 45 calendar days / 45 कैलेंडर दिन 35. For Normal IFS MO, if the amount is above ₹ 20,000, where is the payment generally made? A. At the doorstep by postman / डाकिया द्वारा दरवाजे पर B. At the Post Office only, after intimation / सूचना के बाद केवल डाकघर में C. Directly deposited into the payee’s bank account / सीधे पाने वाले के बैंक खाते में जमा D. Payment is refused / भुगतान अस्वीकार कर दिया जाता है Correct answer B. At the Post Office only, after intimation / सूचना के बाद केवल डाकघर में 36. What is the preservation period for Normal IFS MO records? A. 1 month / 1 महीना B. 3 months / 3 महीने C. 4 months / 4 महीने D. 1 year / 1 वर्ष Correct answer C. 4 months / 4 महीने 37. Who books the Family Allotment Money Order? A. Postmaster / पोस्टमास्टर B. Defense authorities to their families / रक्षा अधिकारी अपने परिवारों को C. State Governments / राज्य सरकारें D. Any citizen of India / भारत का कोई भी नागरिक 38. What are the standard denominations for which a single Postal Order may be issued? A. ₹ 5, ₹ 10, ₹ 20, ₹ 50 B. ₹ 10, ₹ 20, ₹ 50, ₹ 100 C. ₹ 100, ₹ 200, ₹ 500 D. ₹ 10, ₹ 50, ₹ 100, ₹ 500 39. What is the amount for which an Electronic-Indian Postal Order shall be issued? A. ₹ 100 B. ₹ 50 C. ₹ 20 D. ₹ 10 Correct answer D. ₹ 10 40. What is the commission charged for a Postal Order of ₹ 100 value? A. ₹ 5 B. ₹ 8 C. ₹ 10 D. ₹ 12 41. To make up broken amounts on a Postal Order, what is the maximum number of unused postage stamps that can be affixed? A. 2 B. 4 C. 6 D. 9 42. What is the maximum total value of stamps affixed on a single Postal Order? A. ₹ 4 B. ₹ 9 C. ₹ 10 D. ₹ 100 43. Within how many months from the last day of the month of issue is a postal order encashable without a second commission? A. 6 months / 6 महीने B. 12 months / 12 महीने C. 24 months / 24 महीने D. 36 months / 36 महीने 44. When shall a Postal Order be forfeited and not paid? A. Presented beyond twelve months / बारह महीनों के बाद प्रस्तुत किया गया B. Presented beyond twenty-four months / चौबीस महीनों के बाद प्रस्तुत किया गया C. Presented beyond thirty-six months / छत्तीस महीनों के बाद प्रस्तुत किया गया D. Presented beyond sixty months / साठ महीनों के बाद प्रस्तुत किया गया 45. If a Postal Order is crossed for payment through a bank, what must the purchaser write across the face to cancel the crossing and request cash payment? A. "Cancel Crossing" / "क्रॉसिंग रद्द करें" B. "Please Pay Cash" and add initials / C. "Payment Refused" / "भुगतान अस्वीकार" D. "Payee is present" / "पाने वाला उपस्थित है" 46. If a Postal Order is crossed, payment shall be made only through what? A. Cash only / केवल नकद B. Only through a bank / केवल एक बैंक के माध्यम से C. Through Money Order / मनी ऑर्डर के माध्यम से D. Through an ECS transfer / ईसीएस हस्तांतरण के माध्यम से 47. If a Postal Order is cut, defaced, or mutilated, what action may the Post Office take? A. The payment must be verified and made. / भुगतान सत्यापित और किया जाना चाहिए। B. Payment may be refused. / भुगतान करने से इनकार किया जा सकता है। C. Only a partial payment will be made. / केवल आंशिक भुगतान किया जाएगा। D. It must be sent to the Circle Head for approval. / इसे अनुमोदन के लिए सर्कल हेड को भेजा जाना चाहिए। 48. For a Postal Order to be paid by or through a bank, which detail must be inserted in the body of the postal order? A. The bank’s IFSC code / बैंक का IFSC कोड B. The name of the remitter / प्रेषक का नाम C. The name of the payee / पाने वाले का नाम D. The date of birth of the payee / पाने वाले की जन्मतिथि 49. The ECS scheme provides an alternative method primarily for what kind of payments? A. International remittances / अंतर्राष्ट्रीय प्रेषण B. Cash payments under ₹ 1000 / ₹ 1000 से कम नकद भुगतान C. Bulk payments (e.g., salary, pension, dividend) / D. Emergency transactions only / केवल आपातकालीन लेनदेन 50. In the Department of Posts, ECS is offered in connection with the payment of monthly interest under which scheme? A. Recurring Deposit (RD) B. Public Provident Fund (PPF) C. Monthly Income Scheme (MIS) / मासिक आय योजना (एमआईएस) D. Senior Citizen Savings Scheme (SCSS) Product and Service (Lecture - 7) 1. When was Postal Life Insurance (PLI) introduced? A. 24th March 1995/24 मार्च 1995; B. 1st January 1888/1 जनवरी 1888; C. 1st February 1884/1 फरवरी 1884; D. 1st April 1894/1 अप्रैल 1894 2. PLI was initially started as a welfare scheme for the benefit of which employees? A. Telegraph Department/टेलीग्राफ विभाग; B. Postal Employees/डाक कर्मचारी; C. Central Govt. Employees/केंद्र सरकार के कर्मचारी; D. Banks Employees/बैंक कर्मचारी 3. In which year did PLI extend insurance cover to female employees of the erstwhile P & T Department? A. 1884; B. 1888; C. 1894; D. 1995 4. Which term describes PLI in the source material? A. The newest life insurer in India/भारत में सबसे नया जीवन बीमाकर्ता; B. The oldest life insurer in this country/इस देश की सबसे पुरानी जीवन बीमा कंपनी; C. Only for rural population/केवल ग्रामीण आबादी के लिए; D. Only for Defence employees/केवल रक्षा कर्मचारियों के लिए 5. Which professionals are eligible to take a PLI policy? A. Doctors, Engineers, Chartered Accountants/डॉक्टर, इंजीनियर, चार्टर्ड अकाउंटेंट; B. Only Government School Teachers/केवल सरकारी स्कूल शिक्षक; C. Only State Government employees/केवल राज्य सरकार के कर्मचारी; D. Farmers and daily wage labourers/किसान और दिहाड़ी मजदूर 6. Employees of companies listed on which stock exchanges can take PLI policy? A. NSE only/केवल एनएसई; B. BSE only/केवल बीएसई; C. National Stock Exchange (NSE) / Bombay Stock Exchange (BSE)/ D. None of the above/उपरोक्त में से कोई नहीं 7. Which of the following is NOT a scheme offered under PLI? A. Whole Life Assurance (Suraksha)/संपूर्ण जीवन आश्वासन (सुरक्षा); B. Joint Life Assurance (Yugal Suraksha)/संयुक्त जीवन आश्वासन (युगल सुरक्षा); C. Gram Priya/ग्राम प्रिया; D. Endowment Assurance (Santosh)/बंदोबस्ती आश्वासन (संतोष) 8. What is the minimum Sum Assured limit for most PLI policies? A. ₹ 10,000; B. ₹ 20,000; C. ₹ 50,000; D. ₹ 1,00,000 9. What is the maximum Sum Assured limit for most PLI policies (excluding Children Policy)? A. ₹ 10 Lakh; B. ₹ 25 Lakh; C. ₹ 50 Lakh; D. ₹ 1 Crore 10. Under Whole Life Assurance (Suraksha), the assured amount is payable on attaining the age of: A. 55 years/55 वर्ष; B. 60 years/60 वर्ष; C. 70 years/70 वर्ष; D. 80 years/80 वर्ष 11. After how many years of operation can a loan facility be availed under PLI Whole Life Assurance (Suraksha)? A. 3 years/3 वर्ष; B. 4 years/4 वर्ष; C. 5 years/5 वर्ष; D. 2 years/2 वर्ष 12. If a PLI Suraksha policy is surrendered, what bonus is paid? A. No bonus is paid/कोई बोनस नहीं दिया जाता है; B. Proportionate bonus on reduced sum assured is paid/ C. Full bonus is paid/पूरा बोनस दिया जाता है; D. Bonus is paid only after 10 years/बोनस केवल 10 साल बाद दिया जाता है 13. What was the last declared bonus rate for Whole Life Assurance (Suraksha) per ₹ 1000 sum assured per year? A. ₹ 52; B. ₹ 76; C. ₹ 60; D. ₹ 48 14. Convertible Whole Life Assurance (Suvidha) allows conversion into Endowment Assurance after: A. After 5 years but not later than 6 years of taking policy B. After 3 years/3 वर्ष के बाद; C. After 1 year/1 वर्ष के बाद; D. At any time before maturity/परिपक्वता से पहले किसी भी समय 15. Under Endowment Assurance (Santosh), after how many years is the loan facility available? A. 4 years/4 वर्ष; B. 3 years/3 वर्ष; C. 5 years/5 वर्ष; D. Not available/उपलब्ध नहीं 16. What was the last declared bonus rate for Endowment Assurance (Santosh) per ₹ 1000 sum assured per year? A. ₹ 76; B. ₹ 52; C. ₹ 48; D. ₹ 60 17. If an Endowment Assurance (Santosh) policy is surrendered before completion of 5 years, is it eligible for bonus? A. Yes, full bonus is paid/हां, पूरा बोनस दिया जाता है; B. Yes, proportionate bonus is paid/हां, आनुपातिक बोनस दिया जाता है; C. Not eligible for bonus/बोनस के लिए पात्र नहीं है; D. Only 10% bonus is paid/केवल 10% बोनस दिया जाता है 18. The policy term for Joint Life Assurance (Yugal Suraksha) ranges from: A. Min 10 Years, Max 30 Years/न्यूनतम 10 वर्ष, अधिकतम 30 वर्ष; B. Min 3 Years, Max 10 Years/न्यूनतम 3 वर्ष, अधिकतम 10 वर्ष; C. Min 5 Years, Max 20 Years/न्यूनतम 5 वर्ष, अधिकतम 20 वर्ष; D. Min 1 Year, Max 5 Years/न्यूनतम 1 वर्ष, अधिकतम 5 वर्ष 19. What is the entry age limit for both spouses under Joint Life Assurance (Yugal Suraksha)? A. 19 to 55 years/19 से 55 वर्ष; B. 21 to 45 years/21 से 45 वर्ष; C. 20 to 50 years/20 से 50 वर्ष; D. 19 to 40 years/19 से 40 वर्ष 20. Anticipated Endowment Assurance (Sumangal) is commonly known as which type of policy? A. Term Policy/टर्म पॉलिसी; B. Whole Life Policy/संपूर्ण जीवन पॉलिसी; C. Money Back Policy/मनी बैक पॉलिसी; D. Annuity Policy/वार्षिकी पॉलिसी 21. For a PLI Anticipated Endowment Assurance (Sumangal) policy of 20 years term, what is the maximum entry age? A. 40 Years/40 वर्ष; B. 45 Years/45 वर्ष; C. 50 Years/50 वर्ष; D. 55 Years/55 वर्ष 22. Under PLI Sumangal (Money Back Policy), are Loan and Surrender facilities available? A. Loan available after 3 years, Surrender after 3 years/ऋण 3 वर्ष बाद, सरेंडर 3 वर्ष बाद; B. Only Loan is available/केवल ऋण उपलब्ध है; C. Only Surrender is available/केवल सरेंडर उपलब्ध है; D. Both are Not Available/दोनों उपलब्ध नहीं हैं 23. For a 15-year PLI Sumangal policy, when is the first survival benefit (20%) paid? A. After 5 years/5 वर्ष बाद; B. After 6 years/6 वर्ष बाद; C. After 8 years/8 वर्ष बाद; D. After 9 years/9 वर्ष बाद 24. In case of unexpected death of the insured under Sumangal, how are the survival benefits paid previously treated? A. They are not taken into consideration, full Sum Assured + bonus is paid/ B. They are deducted from the claim amount/उन्हें दावा राशि से काट लिया जाता है; C. Only the remaining Sum Assured is paid/केवल शेष बीमा राशि का भुगतान किया जाता है; D. Policy is void/पॉलिसी शून्य है 25. Under PLI Children Policy (Bal Jeevan Bima), the insurance cover is provided to a maximum of: A. One child/एक बच्चा; B. Two children/दो बच्चे; C. Three children/तीन बच्चे; D. No limit/कोई सीमा नहीं 26. What is the maximum entry age for the parent (policy holder) for the PLI Children Policy? A. 40 years/40 वर्ष; B. Below 45 years/45 वर्ष से कम; C. 50 years/50 वर्ष; D. 55 years/55 वर्ष 27. What is the maximum Sum Assured limit for PLI Children Policy (Bal Jeevan Bima)? A. ₹ 1 Lakh; B. ₹ 3 Lakh or parent's Sum Assured, whichever is less C. ₹ 10 Lakh; D. ₹ 50 Lakh 28. What happens to the premium payment of the Children Policy upon the death of the policy holder (parent)? A. No premium is required/कोई प्रीमियम आवश्यक नहीं है; B. Child has to pay premium/बच्चे को प्रीमियम देना होगा; C. Policy becomes paid-up automatically/पॉलिसी स्वतः पेड-अप हो जाती है; D. Policy is terminated/पॉलिसी समाप्त हो जाती है 29. For a Children Policy to be eligible for the 'paid up' facility, premiums must be paid continuously for: A. 3 years/3 वर्ष; B. 4 years/4 वर्ष; C. 5 years/5 वर्ष; D. 7 years/7 वर्ष 30. The last declared bonus rate for PLI Children Policy (Bal Jeevan Bima) is the rate applicable to which scheme? A. Suraksha (WLA)/सुरक्षा (डब्ल्यूएलए); B. Endowment Policy (Santosh)/बंदोबस्ती पॉलिसी (संतोष); C. Sumangal (AEA)/सुमंगल (एईए); D. Yugal Suraksha (JLA)/युगल सुरक्षा (जेएलए) Correct answer B. Endowment Policy (Santosh)/बंदोबस्ती पॉलिसी (संतोष); 31. When was Rural Postal Life Insurance (RPLI) introduced? A. 01.02.1884 B. 05.05.1894; C. 24.03.1995 D. 26.12.1993 32. The Government allowed PLI to extend its coverage to rural areas based on the recommendations of which Committee? A. Kelkar Committee/केलकर समिति; B. NITI Aayog/नीति आयोग; C. Malhotra Committee/मल्होत्रा समिति; D. Gopinath Committee/गोपीनाथ समिति 33. What is a key objective of RPLI, besides providing general insurance cover? A. To benefit weaker sections and women workers of rural areas/ B. To fund large infrastructure projects/बड़ी बुनियादी ढांचा परियोजनाओं को वित्त पोषित करना; C. To insure only policy holders of cities/केवल शहरों के पॉलिसी धारकों का बीमा करना; D. To provide medical insurance only/केवल चिकित्सा बीमा प्रदान करना 34. What is the maximum Sum Assured limit for most RPLI policies? A. ₹ 50 Lakh; B. ₹ 20 Lakh; C. ₹ 10 Lakh; D. ₹ 5 Lakh Correct answer C. ₹ 10 Lakh; 35. What was the last declared bonus rate for Whole Life Assurance (Gram Suraksha) under RPLI (per ₹ 1000 sum assured per year)? A. ₹ 76; B. ₹ 60; C. ₹ 52; D. ₹ 48 36. What was the last declared bonus rate for Endowment Assurance (Gram Santosh) under RPLI (per ₹ 1000 sum assured per year)? A. ₹ 60; B. ₹ 52; C. ₹ 48; D. ₹ 45 37. Which RPLI scheme is specifically identified as a short-term money back scheme for Rural Populace only? A. Gram Sumangal/ग्राम सुमंगल; B. Gram Suraksha/ग्राम सुरक्षा; C. 10 Year Rural PLI (Gram Priya)/10 वर्ष ग्रामीण PLI (ग्राम प्रिया); D. Gram Santosh/ग्राम संतोष 38. What is the maximum age at entry for the 10 Year Rural PLI (Gram Priya) scheme? A. 55 Years/55 वर्ष; B. 50 Years/50 वर्ष; C. 45 Years/45 वर्ष; D. 40 Years/40 वर्ष 39. Under Gram Priya, what percentage of the Sum Assured is paid as Survival Benefit after 7 years? A. 20%; B. 40%; C. 50%; D. 60% Correct answer A. 20%; 40. In case of natural calamities, for how long is no interest charged as arrears of premia in Gram Priya? A. 6 months/6 महीने; B. 1 year/1 वर्ष; C. 2 years/2 वर्ष; D. 3 months/3 महीने 41. For RPLI Anticipated Endowment Assurance (Gram Sumangal), what is the maximum entry age? A. 40 Years/40 वर्ष; B. 45 Years/45 वर्ष; C. 50 Years/50 वर्ष; D. 55 Years/55 वर्ष 42. For a 20-year Gram Sumangal policy, when is the third 20% survival benefit paid? A. 12 years/12 वर्ष; B. 16 years/16 वर्ष; C. 18 years/18 वर्ष; D. 20 years/20 वर्ष 43. What is the maximum Sum Assured limit for RPLI Children Policy (Bal Jeevan Bima)? A. ₹ 3 Lakh; B. ₹ 1 Lakh or parent's Sum Assured, whichever is less C. ₹ 10 Lakh; D. ₹ 50 Lakh 44. Which PLI policy feature requires the policyholder to pay a rebate of ₹ 1 every month for every ₹ 20,000/- sum assured? A. Only AEA policies/केवल एईए पॉलिसियाँ; B. Only JLA policies/केवल जेएलए पॉलिसियाँ; C. EA/WLA/AEA policies/ईए/डब्ल्यूएलए/एईए पॉलिसियाँ; D. CWLA policies only/केवल सीडब्ल्यूएलए पॉलिसियाँ 45. A PLI policy up to what sum assured amount will be non-medical, irrespective of age limit? A. Rs. 1 Lakh/₹ 1 लाख; B. Rs. 2 Lakh/₹ 2 लाख; C. Rs. 5 Lakh/₹ 5 लाख; D. Rs. 10 Lakh/₹ 10 लाख 46. For a proposer not exceeding 40 years, what is the non-medical limit for PLI? A. ₹ 2 Lakh; B. ₹ 5 Lakh; C. ₹ 1 Lakh; D. ₹ 10 Lakh 47. For a proposer not exceeding 35 years, what is the non-medical limit for RPLI? A. ₹ 5 Lakh; B. ₹ 2 Lakh; C. ₹ 1 Lakh; D. ₹ 50,000 48. What is the premium rebate percentage allowed in PLI for paying premiums 6 months in advance? A. 1%; B. 2%; C. 0.5%; D. 5% 49. What is the annual interest rate charged on loans availed under PLI/RPLI policies? A. 8% per annum/8% प्रति वर्ष; B. 9% per annum/9% प्रति वर्ष; C. 10% per annum/10% प्रति वर्ष; D. 12% per annum/12% प्रति वर्ष 50. What is the service standard (in days) set for the settlement of PLI/RPLI death claims (excluding investigation cases)? A. 15 Days/15 दिन; B. 30 Days/30 दिन; C. 90 Days/90 दिन; D. 60 Days/60 दिन Correct answer B. 30 Days/30 दिन; Product and Service (Lecture - 8) 1. What is the minimum amount required to open a Post Office Savings Account (SB)? A) Rs. 100 B) Rs. 500 C) Rs. 1,000 D) No minimum limit / कोई न्यूनतम सीमा नहीं 2.What is the maximum number of adults allowed in a Joint Account for POSB? A) Two (दो) B) Three (तीन) C) Four (चार) D) No limit (कोई सीमा नहीं) 3. A minor can open an SB account in their own name if they are above how many years of age? A) 7 years (7 वर्ष) B) 10 years (10 वर्ष) C) 12 years (12 वर्ष) D) 14 years (14 वर्ष) 4. What is the minimum amount for subsequent deposits in a PO Savings Account? A) Rs. 50 (रु. 50) B) Rs. 10 (रु. 10) C) Rs. 100 (रु. 100) D) Rs. 500 (रु. 500) Correct answer B) Rs. 10 (रु. 10) 5. What is the minimum withdrawal amount from a PO Savings Account? A) Rs. 10 (रु. 10) B) Rs. 50 (रु. 50) C) Rs. 100 (रु. 100) D) Rs. 500 (रु. 500) 6. If the account balance is not raised to Rs. 500 at the end of the financial year, how much Account Maintenance Fee will be deducted? A) Rs. 10 (रु. 10) B) Rs. 20 (रु. 20) C) Rs. 50 (रु. 50) D) Rs. 100 (रु. 100) 7. Interest in a PO Savings Account is calculated on the basis of the minimum balance between which dates? A) 1st and end of the month / महीने की पहली और आखिरी तारीख B) 5th and end of the month / महीने की 5 तारीख और आखिरी तारीख C) 10th and end of the month / महीने की 10 तारीख और आखिरी तारीख D) 15th and end of the month / महीने की 15 तारीख और आखिरी तारीख 8. Under Section 80TTA of the Income Tax Act, how much interest earned from all Savings Bank Accounts is exempted from taxable income? A) Up to Rs. 5,000 / रु. 5,000 तक B) Up to Rs. 10,000 / रु. 10,000 तक C) Up to Rs. 20,000 / रु. 20,000 तक D) Full interest is tax-exempt / पूरा ब्याज कर मुक्त है 9. An SB account is treated as 'Silent/Dormant' if no deposit/withdrawal takes place during continuous how many financial years? A) 1 financial year (1 वित्तीय वर्ष) B) 2 financial years (2 वित्तीय वर्ष) C) 3 financial years (3 वित्तीय वर्ष) D) 5 financial years (5 वित्तीय वर्ष) 10. Which conversion is NOT allowed in a PO Savings Account? A) Conversion of single to joint account or vice versa / B) Conversion of minor account to adult account upon majority C) Conversion of Joint A to Joint B / जॉइंट A को जॉइंट B में परिवर्तित करना D) Changing address / पता बदलना 11. What is the minimum monthly deposit amount required to open a National Savings RD Account? A) Rs. 10 (रु. 10) B) Rs. 50 (रु. 50) C) Rs. 100 (रु. 100) D) Rs. 500 (रु. 500) 12. If an RD account is opened on the 10th of a calendar month, by which date must the subsequent deposit be made? A) By the 10th of the next month / अगले महीने की 10 तारीख तक B) By the 15th of the next month / अगले महीने की 15 तारीख तक C) By the end of the month / महीने के अंत तक D) By the last working day of the month / महीने के अंतिम कार्य दिवस तक 13. What is the default fee charged for a missed monthly RD deposit for a Rs. 100 denomination account? A) Rs. 1 (रु. 1) B) Rs. 5 (रु. 5) C) Rs. 10 (रु. 10) D) Rs. 20 (रु. 20) 14. After how many regular defaults does an RD account become discontinued? A) 2 defaults (2 चूक) B) 3 defaults (3 चूक) C) 4 defaults (4 चूक) D) 6 defaults (6 चूक) 15. An account discontinued due to 4 regular defaults can be revived within how many months from the 4th default? A) One month (एक माह) B) Two months (दो माह) C) Three months (तीन माह) D) Six months (छह माह) 16. What is the maximum period for which an advance deposit can be made in a continued RD account? A) 1 year (1 वर्ष) B) 3 years (3 वर्ष) C) 5 years (5 वर्ष) D) No limit (कोई सीमा नहीं) Correct answer C) 5 years (5 वर्ष) 17. What rebate is offered for depositing 12 months in advance in an RD account of Rs. 100 denomination? A) Rs. 10 (रु. 10) B) Rs. 20 (रु. 20) C) Rs. 40 (रु. 40) D) Rs. 50 (रु. 50) 18. After fulfilling the required criteria (12 installments and 1 year continuation), a depositor can avail loan facility up to what percentage of the balance credit in the RD account? A) 25% B) 50% C) 60% D) 75% 19. What is the interest rate applicable on the loan taken against an RD account? A) 1% + RD interest rate B) 2% + PO Savings Account interest rate C) 2% + RD interest rate D) Fixed 6% P.A. (निश्चित 6% प्रति वर्ष) Correct answer C) 2% + RD interest rate 20. After how many years from the date of account opening can an RD Account be closed prematurely? A) 1 year (1 वर्ष) B) 3 years (3 वर्ष) C) 5 years (5 वर्ष) D) Anytime (किसी भी समय) 21. What is the maximum investment limit for a single account in the Post Office MIS? A) 4.5 lakh (4.5 लाख) B) 9 lakh (9 लाख) C) 15 lakh (15 लाख) D) 30 lakh (30 लाख) 22. What is the maximum investment limit for a joint account in the Post Office MIS? A) 9 lakh (9 लाख) B) 15 lakh (15 लाख) C) 30 lakh (30 लाख) D) No limit (कोई सीमा नहीं) 23. In a joint MIS account, what is the share of each individual? A) Unequal share (असमान हिस्सा) B) Proportionate to contribution (योगदान के अनुपात में) C) Equal share (समान हिस्सा) D) Attributable only to the first holder / केवल पहले धारक के लिए जिम्मेदार 24. The interest payable every month in an MIS account, if not claimed by the account holder, will: A) Earn interest at the MIS rate / MIS दर पर ब्याज अर्जित करेगा B) Earn interest at the PO Savings Account rate / पीओ बचत खाता दर पर ब्याज अर्जित करेगा C) Not earn any additional interest / कोई अतिरिक्त ब्याज अर्जित नहीं करेगा D) Be reinvested (पुनर्निवेशित किया जाएगा) 25. If an excess deposit is made in MIS, the excess amount is refunded and interest is applicable at which rate from the date of opening to the date of refund? A) MIS interest rate / MIS ब्याज दर B) PPF interest rate / पीपीएफ ब्याज दर C) PO Savings Account interest rate / पीओ बचत खाता ब्याज दर D) No interest is applicable / कोई ब्याज लागू नहीं है 26. What is the minimum lock-in period before a deposit can be withdrawn in an MIS account? A) 6 months (6 माह) B) 1 year (1 वर्ष) C) 3 years (3 वर्ष) D) 5 years (5 वर्ष) 27. If an MIS account is closed after 1 year but before 3 years from the date of opening, what deduction is made from the principal amount? A) 1% deduction / 1% कटौती B) 1.5% deduction / 1.5% कटौती C) 2% deduction / 2% कटौती D) No deduction / कोई कटौती नहीं 28. If an MIS account is closed after 3 years but before 5 years from the date of opening, what deduction is made from the principal amount? A) 1% deduction / 1% कटौती B) 1.5% deduction / 1.5% कटौती C) 2% deduction / 2% कटौती D) No deduction / कोई कटौती नहीं 29. What is the maturity period of a Post Office Monthly Income Scheme Account (MIS)? A) 3 years (3 वर्ष) B) 4 years (4 वर्ष) C) 5 years (5 वर्ष) D) 15 years (15 वर्ष) 30. If the MIS account holder dies before maturity, how is the interest paid? A) Interest is paid till the date of death. / मृत्यु की तारीख तक ब्याज का भुगतान किया जाता है। B) Interest is paid up to the preceding month in which refund is made. / C) Full 5 years interest is paid. / पूरे 5 साल का ब्याज दिया जाता है। D) PO Savings Account rate is applied. / पीओ बचत खाता दर लागू होती है। 31. What is the maximum investment limit in the Senior Citizens Savings Scheme Account (SCSS)? A) 15 lakh (15 लाख) B) 25 lakh (25 लाख) C) 30 lakh (30 लाख) D) No limit (कोई सीमा नहीं) 32. A retired Civilian Employee can open an SCSS account if they are above 55 years but below 60 years of age, provided the investment is made within how many months of receiving retirement benefits? A) 1 month (1 माह) B) 3 months (3 माह) C) 6 months (6 माह) D) 12 months (12 माह) 33. In an SCSS joint account, the deposit amount is attributable to: A) Both holders equally / दोनों धारकों के लिए समान रूप से B) Only the second account holder / केवल दूसरे खाताधारक के लिए C) Only the first account holder / केवल पहले खाताधारक के लिए D) The holder who is older / जो धारक वृद्ध है 34. SCSS investment qualifies for tax benefit under which section of the Income Tax Act, 1961? A) Section 80CCD / धारा 80CCD B) Section 80D / धारा 80D C) Section 80C / धारा 80C D) Section 80TTA / धारा 80TTA 35. How frequently is interest payable on an SCSS account? A) Monthly (मासिक) B) Quarterly (त्रैमासिक) C) Half-yearly (अर्ध-वार्षिक) D) Annually (वार्षिक) 36. In SCSS, TDS (Tax Deducted at Source) is deducted from the total interest paid if the total interest exceeds what amount in a Financial Year? A) Rs. 10,000 B) Rs. 25,000 C) Rs. 50,000 D) Rs. 1,00,000 37. If an SCSS account is closed before 1 year from the date of opening: A) 1% deduction is made from principal. / मूलधन से 1% कटौती की जाती है। B) No interest will be payable, and any paid interest will be recovered. / C) Only PO Savings Account interest rate applies. / केवल पीओ बचत खाता ब्याज दर लागू होती है। D) 1.5% deduction is made from principal. / मूलधन से 1.5% कटौती की जाती है। 38. If an SCSS account is closed after 1 year but before 2 years, what deduction is applied? A) 1% deduction / 1% कटौती B) 1.5% deduction / 1.5% कटौती C) 2% deduction / 2% कटौती D) No deduction / कोई कटौती नहीं 39. What is the original maturity period of the SCSS account? A) 3 years (3 वर्ष) B) 5 years (5 वर्ष) C) 7 years (7 वर्ष) D) 10 years (10 वर्ष) 40. If an SCSS account is extended, for how much further period can it be extended from the maturity date? A) 1 year (1 वर्ष) B) 2 years (2 वर्ष) C) 3 years (3 वर्ष) D) 5 years (5 वर्ष) 41. What is the minimum annual deposit required to maintain a PPF account as ‘active’? A) Rs. 100 (रु. 100) B) Rs. 500 (रु. 500) C) Rs. 1,000 (रु. 1,000) D) Rs. 1,500 (रु. 1,500) 42. What is the maximum annual deposit allowed in a PPF account? A) Rs. 1,00,000 B) Rs. 1,50,000 C) Rs. 2,00,000 D) No maximum limit (कोई अधिकतम सीमा नहीं) 43. If a PPF account becomes discontinued, what is the default fee required for revival, along with the minimum subscription? A) Rs. 10 per defaulted year / प्रति चूक वर्ष रु. 10 B) Rs. 50 per defaulted year / प्रति चूक वर्ष रु. 50 C) Rs. 100 per defaulted year / प्रति चूक वर्ष रु. 100 D) Rs. 500 per defaulted year / प्रति चूक वर्ष रु. 500 44. For calculating interest in PPF, the interest shall be calculated on the lowest balance in the account between which dates of the calendar month? A) 1st and end of the month / महीने की पहली और आखिरी तारीख B) Close of the 5th day and the end of the month C) 10th and end of the month / महीने की 10 तारीख और आखिरी तारीख D) 15th and end of the month / महीने की 15 तारीख और आखिरी तारीख 45. After the initial subscription year, a PPF subscriber can take a loan after the expiry of how many years from the end of the financial year in which the initial subscription was made? A) 1 year (1 वर्ष) B) 3 years (3 वर्ष) C) 5 years (5 वर्ष) D) 7 years (7 वर्ष) 46. The loan limit available in a PPF account is up to 25% of the balance to the credit at the end of which preceding year? A) Immediately preceding year / ठीक पिछले वर्ष B) Second preceding year / ठीक दूसरे पिछले वर्ष C) Fourth preceding year / ठीक चौथे पिछले वर्ष D) Any preceding year / कोई भी पिछला वर्ष Correct answer B) Second preceding year / ठीक दूसरे पिछले वर्ष 47. If a PPF loan is repaid within 36 months, what interest rate per annum shall be applicable on the loan amount? A) 1% B) 2% C) 6% D) PPF interest rate + 2% 48. A PPF subscriber can take 1 withdrawal during a financial year after how many years, excluding the year of account opening? A) 3 years (3 वर्ष) B) 5 years (5 वर्ष) C) 7 years (7 वर्ष) D) 10 years (10 वर्ष) 49. What is the percentage limit for withdrawal from a PPF account? A) 25% of the balance at the end of the 4th preceding year / चौथे पिछले वर्ष के अंत में शेष राशि का 25% B) 50% of the balance at the end of the 4th preceding year OR at the end of the preceding year, whichever is lower. C) 60% of the balance at the end of the 5th preceding year. / 5वें पिछले वर्ष के अंत में शेष राशि का 60%। D) 75% of the current balance. / वर्तमान शेष राशि का 75%। 50. At the time of premature closure of a PPF account (under specified conditions), what interest deduction is made from the date of account opening/extension? A) 0.5% interest deduction / 0.5% ब्याज कटौती B) 1% interest deduction / 1% ब्याज कटौती C) 1.5% interest deduction / 1.5% ब्याज कटौती D) No deduction / कोई कटौती नहीं Weekly Revision Test - 4 Product and service lecture-3 MCQs 1. When did the Speed Post service start in India? A) 1990 / 1990 B) 1986 / 1986 C) 1995 / 1995 D) 2001 / 2001 2. What is the charge for articles weighing less than 50 grams under the "one India one rate"? A) ₹35 B) ₹47 C) ₹50 D) ₹10 3. What is the maximum insurance provided for Speed Post articles? A) Up to ₹50,000 / ₹50,000 तक B) Up to ₹1 Lakh / ₹1 लाख तक C) Up to ₹5 Lakh / ₹5 लाख तक D) No insurance / कोई बीमा नहीं 4. What is the standard transit time for Speed Post sent from Metro to Metro? A) 4-5 Days / 4-5 दिन B) 1-3 Days / 1-3 दिन C) 1-2 Days / 1-2 दिन D) 6-7 Days / 6-7 दिन 5. What are the minimum and maximum weights specified for an M-Bag? A) Min 2kg, Max 35kg / न्यूनतम 2 किलो, अधिकतम 35 किलो B) Min 1kg, Max 5kg / न्यूनतम 1 किलो, अधिकतम 5 किलो C) Min 5kg, Max 30kg / न्यूनतम 5 किलो, अधिकतम 30 किलो D) Min 7kg, Max 35kg / न्यूनतम 7 किलो, अधिकतम 35 किलो 6. What does EMS stand for in the context of International Speed Post? A) Essential Mail Service / आवश्यक मेल सेवा B) Electronic Money System / इलेक्ट्रॉनिक मनी सिस्टम C) Express mail service / एक्सप्रेस मेल सेवा D) External Mail Storage / बाहरी मेल संग्रहण 7. Which Custom Declaration Form is used for International Speed Post articles valued at below 300 SDR? A) C.N.-23 B) C.N.-22 C) C.N.-33 D) C.N.-24 8. International Tracked Packet (ITPS) is specially designed to cater to the needs of which sector? A) Banking / बैंकिंग B) Domestic Logistics / घरेलू लॉजिस्टिक्स C) eCommerce for cross border transactions / सीमा पार लेनदेन के लिए ईकॉमर्स D) Academic institutions / शैक्षणिक संस्थान 9. What is the compensation limit for loss or damage of an International Tracked Packet (ITPS) article? A) ₹1000 or actual value (whichever is less) B) ₹500 only / केवल ₹500 C) 30 SDR D) Actual value of contents / सामग्री का वास्तविक मूल्य 10. Speed Post is the market leader in which segment? A) International Express industry / अंतर्राष्ट्रीय एक्सप्रेस उद्योग B) Domestic Express industry / घरेलू एक्सप्रेस उद्योग C) Financial Services / वित्तीय सेवाएँ D) Registered Mail / पंजीकृत मेल Product and service lecture-4 MCQs 1. Who is defined as a Bulk customer under the BNPL scheme? A. Provides Rs. 10,000 worth of speed post business / B. Provides Rs. 50,000 worth of speed post business in a calendar month / C. Provides Rs. 25,000 worth of business annually / D. Provides any amount of registered post business / 2. How many Post Office Passport Seva Kendras (POPSK) have been set up across the country? A. 316. B. 442 C. 500. D. 200. 3. What is the penalty rate imposed per annum if the bulk customer fails to pay the BNPL bill by the due date? A. 8% per annum / 8% प्रति वर्ष. B. 10% per annum / 10% प्रति वर्ष. C. 12% per annum / 12% प्रति वर्ष. D. 15% per annum / 15% प्रति वर्ष. 4. Which government bodies mutually agreed to leverage the network of Post Offices to provide Passport Service? A. DoP and Ministry of Finance / डीओपी और वित्त मंत्रालय. B. DoP and Ministry of External Affairs (MEA) . C. DoP and Ministry of Home Affairs / डीओपी और गृह मंत्रालय. D. DoP and Ministry of Railways / डीओपी और रेल मंत्रालय. 5. What is the COD fee for a COD value recovered up to Rs 6,500/-? A. 1% of the COD Value recovered / वसूल किए गए सीओडी मूल्य का 1%. B. 1.6% of the COD Value recovered / वसूल किए गए सीओडी मूल्य का 1.6%. C. Rs 100/- fixed fee / 100 रुपये निश्चित शुल्क. D. 2% of the COD Value recovered / वसूल किए गए सीओडी मूल्य का 2%. 6. How is the amount recovered from the addressee on delivery of a COD article remitted to the sender? A. Through Money Order / मनी ऑर्डर के माध्यम से. B. Through Cash Payment / नकद भुगतान के माध्यम से. C. Through e-Payment / ई-भुगतान के माध्यम से. D. Through Cheque / चेक के माध्यम से. 7. What percentage of discount is admissible if 50,000 Direct Post articles are posted at a time? A. 2% discount / 2% छूट. B. 5% discount / 5% छूट. C. 10% discount / 10% छूट. D. 15% discount / 15% छूट. 8. Which service provides complete mailing solutions right from mail preparation to mail delivery? A. Retail Post / खुदरा डाक. B. E-Post / ई-पोस्ट. C. Business Post / बिज़नेस पोस्ट. D. Logistic Post / लॉजिस्टिक पोस्ट. 9. What is the minimum weight requirement for a consignment sent via Logistic Post? A. 1 kg. B. 10 kg. C. 50 kg D. 100 kg. 10. In E-Post, how is the customer's message delivered at the destination? A. As soft copy (e-mail) / सॉफ्ट कॉपी (ई-मेल) के रूप में. B. As hard copy / हार्ड कॉपी के रूप में. C. As SMS / एसएमएस के रूप में. D. Through registered parcel / पंजीकृत पार्सल के माध्यम से. Product and service lecture-5 MCQs 1. Commemorative stamps are issued for commemorating which purpose? A) Daily postal mailing (दैनिक डाक मेलिंग) B) Important events, prominent personalities (महत्वपूर्ण घटनाएँ, प्रमुख हस्तियाँ) C) Financial investment (वित्तीय निवेश) D) Tax collection (कर संग्रह) 2. What is the name of the e-commerce portal launched by the Department of Posts to cater to philatelists? A) Post Mart (पोस्ट मार्ट) B) e-Philately (ई-फिलाटेली) C) e-Post Office (ई-पोस्ट ऑफिस) D) India Post Shop (इंडिया पोस्ट शॉप) 3. What is the total cost of purchasing one ‘My Stamp’ sheet? A) 60 Rs B) 100 Rs C) 300 Rs D) 500 Rs 4. What is the minimum sheets order required for institutions wishing to buy ‘My Stamp’ sheets? A) 100 sheets (100 शीट) B) 500 sheets (500 शीट) C) 1000 sheets (1000 शीट) D) 5,000 sheets (5,000 शीट) 5. When was the Philately Deposit Account (PDA) introduced in India? A) 01-08-1965 B) 09-05-2015 C) 11-03-2020 D) 29-05-2021 6. What is the minimum amount required to open a foreign Philatelic Deposit Account? A) Rs 500 B) Rs 1000 C) Rs 200 D) Rs 2000 7. Philately is also termed as the: A) Hobby of Scholars (विद्वानों का शौक) B) King of hobbies and hobby of Kings (राजाओं के शौक और शौक का राजा) C) Study of Geography (भूगोल का अध्ययन) D) Study of postal operations (डाक संचालन का अध्ययन) 8. What is the annual scholarship amount given to students under the SPARSH Yojana? A) 12000 Rs B) 6000 Rs C) 500 Rs D) 1000 Rs 9. Which authority is the nodal agency for the implementation and monitoring of NPS? A) RBI (आरबीआई) B) SEBI (सेबी) C) PFRDA (पेंशन फंड नियामक और विकास प्राधिकरण) D) Ministry of Finance (वित्त मंत्रालय) 10. Which specific Mutual Funds are retailed through designated Post Offices (POs)? A) HDFC Mutual Funds B) SBI Mutual Funds C) Only UTI Mutual Funds (केवल यूटीआई म्युचुअल फंड) D) All Mutual Funds (सभी म्युचुअल फंड) Product and service lecture-6 MCQs 1. When was the Electronic Money Order (e-Mo) introduced? A. 01-01-2008 B. 10-10-2008 C. 09-08-2003 D. 31-01-2024 2. What is the maximum number of payees allowed in a single Electronic Money Order (e-Mo) transaction? A. 3 B. 6 C. 10 D. 12 3. e-MOs can be booked at authorized POs, but they are paid through which offices? A. Only Head Post Offices / केवल प्रधान डाकघर B. Only the booking PO / केवल बुकिंग पीओ C. All Delivery Post Offices / सभी वितरण डाकघर D. Only non-delivery post offices / केवल गैर-वितरण डाकघर 4. What is the maximum limit for an Instant Money Order (IMO)? A. ₹ 10,000 B. ₹ 25,000 C. ₹ 50,000 D. ₹ 1,00,000 5. Under MTSS (International Money Transfer), is outward remittance from India permissible? A. Yes, up to 2500 USD. / हाँ, 2500 यूएसडी तक। B. No, only inward remittance is permissible. / नहीं, केवल आवक प्रेषण ही अनुमेय है। C. Yes, only for foreign tourists. / हाँ, केवल विदेशी पर्यटकों के लिए। D. Yes, up to ₹ 50,000. / हाँ, ₹ 50,000 तक। Correct answer B. No, only inward remittance is permissible. 6. What was the maximum limit (USD) sent at a time under RBI regulations for personal use through IMT (MTSS)? A. 1000 USD B. 2500 USD C. 5000 USD D. 10000 USD 7. The IFS (International Financial System) software used for IFS MO was developed by whom? A. RBI B. Western Union C. UPU (Universal Postal Union) D. Department of Posts (DOP) / डाक विभाग (डीओपी) 8. Who books the Family Allotment Money Order? A. Postmaster / पोस्टमास्टर B. Defense authorities to their families / रक्षा अधिकारी अपने परिवारों को C. State Governments / राज्य सरकारें D. Any citizen of India / भारत का कोई भी नागरिक 9. What are the standard denominations for which a single Postal Order may be issued? A. ₹ 5, ₹ 10, ₹ 20, ₹ 50 B. ₹ 10, ₹ 20, ₹ 50, ₹ 100 C. ₹ 100, ₹ 200, ₹ 500 D. ₹ 10, ₹ 50, ₹ 100, ₹ 500 10. The ECS scheme provides an alternative method primarily for what kind of payments? A. International remittances / अंतर्राष्ट्रीय प्रेषण B. Cash payments under ₹ 1000 / ₹ 1000 से कम नकद भुगतान C. Bulk payments (e.g., salary, pension, dividend) D. Emergency transactions only / केवल आपातकालीन लेनदेन Product and service lecture-7 MCQs 1. When was Postal Life Insurance (PLI) introduced? A. 24th March 1995/24 मार्च 1995; B. 1st January 1888/1 जनवरी 1888; C. 1st February 1884/1 फरवरी 1884; D. 1st April 1894/1 अप्रैल 1894 2. In which year did PLI extend insurance cover to female employees of the erstwhile P & T Department? A. 1884; B. 1888; C. 1894; D. 1995 3. What is the maximum Sum Assured limit for most PLI policies (excluding Children Policy)? A. ₹ 10 Lakh; B. ₹ 25 Lakh; C. ₹ 50 Lakh; D. ₹ 1 Crore 4. After how many years of operation can a loan facility be availed under PLI Whole Life Assurance (Suraksha)? A. 3 years/3 वर्ष; B. 4 years/4 वर्ष; C. 5 years/5 वर्ष; D. 2 years/2 वर्ष 5. Under Endowment Assurance (Santosh), after how many years is the loan facility available? A. 4 years/4 वर्ष; B. 3 years/3 वर्ष; C. 5 years/5 वर्ष; D. Not available/उपलब्ध नहीं 6. The policy term for Joint Life Assurance (Yugal Suraksha) ranges from: A. Min 10 Years, Max 30 Years/न्यूनतम 10 वर्ष, अधिकतम 30 वर्ष; B. Min 3 Years, Max 10 Years/न्यूनतम 3 वर्ष, अधिकतम 10 वर्ष; C. Min 5 Years, Max 20 Years/न्यूनतम 5 वर्ष, अधिकतम 20 वर्ष; D. Min 1 Year, Max 5 Years/न्यूनतम 1 वर्ष, अधिकतम 5 वर्ष 7. What is the entry age limit for both spouses under Joint Life Assurance (Yugal Suraksha)? A. 19 to 55 years/19 से 55 वर्ष; B. 21 to 45 years/21 से 45 वर्ष; C. 20 to 50 years/20 से 50 वर्ष; D. 19 to 40 years/19 से 40 वर्ष 8. Under PLI Sumangal (Money Back Policy), are Loan and Surrender facilities available? A. Loan available after 3 years, Surrender after 3 years/ऋण 3 वर्ष बाद, सरेंडर 3 वर्ष बाद; B. Only Loan is available/केवल ऋण उपलब्ध है; C. Only Surrender is available/केवल सरेंडर उपलब्ध है; D. Both are Not Available/दोनों उपलब्ध नहीं हैं 9. What is the premium rebate percentage allowed in PLI for paying premiums 6 months in advance? A. 1%; B. 2%; C. 0.5%; D. 5% 10. When was Rural Postal Life Insurance (RPLI) introduced? A. 01.02.1884 B. 05.05.1894; C. 24.03.1995 D. 26.12.1993 Product and service lecture-8 MCQs 1. What is the minimum amount required to open a Post Office Savings Account (SB)? A) Rs. 100 B) Rs. 500 C) Rs. 1,000 D) No minimum limit / कोई न्यूनतम सीमा नहीं 2. What is the maximum number of adults allowed in a Joint Account for POSB? A) Two (दो) B) Three (तीन) C) Four (चार) D) No limit (कोई सीमा नहीं) 3. What is the minimum withdrawal amount from a PO Savings Account? A) Rs. 10 (रु. 10) B) Rs. 50 (रु. 50) C) Rs. 100 (रु. 100) D) Rs. 500 (रु. 500) 4. If the account balance is not raised to Rs. 500 at the end of the financial year, how much Account Maintenance Fee will be deducted? A) Rs. 10 (रु. 10) B) Rs. 20 (रु. 20) C) Rs. 50 (रु. 50) D) Rs. 100 (रु. 100) 5. What is the minimum monthly deposit amount required to open a National Savings RD Account? A) Rs. 10 (रु. 10) B) Rs. 50 (रु. 50) C) Rs. 100 (रु. 100) D) Rs. 500 (रु. 500) 6. An account discontinued due to 4 regular defaults can be revived within how many months from the 4th default? A) One month (एक माह) B) Two months (दो माह) C) Three months (तीन माह) D) Six months (छह माह) 7. After fulfilling the required criteria (12 installments and 1 year continuation), a depositor can avail loan facility up to what percentage of the balance credit in the RD account? A) 25% B) 50% C) 60% D) 75% 8. What is the maximum investment limit for a single account in the Post Office MIS? A) 4.5 lakh (4.5 लाख) B) 9 lakh (9 लाख) C) 15 lakh (15 लाख) D) 30 lakh (30 लाख) 9. What is the minimum lock-in period before a deposit can be withdrawn in an MIS account? A) 6 months (6 माह) B) 1 year (1 वर्ष) C) 3 years (3 वर्ष) D) 5 years (5 वर्ष) 10. What is the maximum investment limit in the Senior Citizens Savings Scheme Account (SCSS)? A) 15 lakh (15 लाख) B) 25 lakh (25 लाख) C) 30 lakh (30 लाख) D) No limit (कोई सीमा नहीं) Product and Service (Lecture - 9) 1. What is the maximum deposit allowed in a Sukanya Samriddhi Account (SSA) in a financial year? A) ₹ 1,00,000/- B) ₹ 1,25,000/- C) ₹ 1,50,000/- D) ₹ 2,00,000/- 2. What is the minimum annual deposit required to keep a Sukanya Samriddhi Account (SSA) active? A) ₹ 100/- B) ₹ 250/- C) ₹ 500/- D) ₹ 1,000/- 3. Subsequent deposits in Sukanya Samriddhi Account (SSA) must be made in multiples of how much amount? A) ₹ 10/- B) ₹ 20/- C) ₹ 50/- D) ₹ 100/- 4. Until what age must the deposit be made in a Sukanya Samriddhi Account (SSA) from the date of opening? A) 10 years / 10 वर्ष B) 12 years / 12 वर्ष C) 15 years / 15 वर्ष D) 18 years / 18 वर्ष Correct answer C) 15 years / 15 वर्ष 5. If a Sukanya Samriddhi Account (SSA) is defaulted, what is the fee payable for renewal for each defaulted year? A) ₹ 50/- B) ₹ 100/- C) ₹ 250/- D) ₹ 50/- + Minimum ₹ 250/- 6. Under which section of the Income Tax Act does the SSA deposit qualify for deduction? A) Section 80D / धारा 80D B) Section 80CCD / धारा 80CCD C) Section 80E / धारा 80E D) Section 80C / धारा 80C 7. The interest on the SSA account is calculated for the calendar month on the lowest balance between the close of which two periods? A) First day and the end of the month / पहले दिन और महीने के अंत में B) Third day and the end of the month / तीसरे दिन और महीने के अंत में C) Fifth day and the end of the month / पाँचवें दिन और महीने के अंत में D) Tenth day and the end of the month / दसवें दिन और महीने के अंत में 8. Interest earned on a Sukanya Samriddhi Account (SSA) is: A) Taxable / कर योग्य B) Taxable up to ₹ 10,000 / ₹ 10,000 तक कर योग्य C) Tax free / कर मुक्त D) Taxable only on maturity / केवल परिपक्वता पर कर योग्य 9. Till what age is the Sukanya Samriddhi Account (SSA) operated by the guardian? A) 10 years / 10 वर्ष B) 14 years / 14 वर्ष C) 16 years / 16 वर्ष D) 18 years / 18 वर्ष 10. A withdrawal from SSA can be taken after the girl child attains the age of 18 or passes which standard? A) 8th standard / 8वीं कक्षा B) 9th standard / 9वीं कक्षा C) 10th standard / 10वीं कक्षा D) 12th standard / 12वीं कक्षा 11. What is the maximum percentage of balance available at the end of the preceding F.Y. that can be withdrawn from SSA? A) 25% B) 40% C) 50% D) 60% 12. What is the normal maturity period for a Sukanya Samriddhi Account (SSA)? A) 15 years from account opening / खाता खोलने से 15 वर्ष B) 18 years from account opening / खाता खोलने से 18 वर्ष C) 21 years from account opening / खाता खोलने से 21 वर्ष D) When the girl child attains 18 years / जब बालिका 18 वर्ष की हो जाए 13. SSA can be closed prematurely after 5 years of account opening on which compassionate ground? A) For higher education / उच्च शिक्षा के लिए B) Life threatening disease of a/c holder / खाताधारक की जानलेवा बीमारी C) Girl child moves abroad / बालिका विदेश चली जाती है D) Financial difficulty of guardian / अभिभावक की वित्तीय कठिनाई 14. In National Savings Time Deposit (TD), interest is calculated quarterly but paid/payable: A) Monthly / मासिक B) Quarterly / त्रैमासिक C) Annually / वार्षिक D) At maturity / परिपक्वता पर Correct answer C) Annually / वार्षिक 15. What is the minimum deposit amount required to open a National Savings Time Deposit (TD) account? A) ₹ 500/- B) ₹ 1000/- C) ₹ 2500/- D) ₹ 5000/- 16. What is the maximum limit for deposit in a National Savings Time Deposit (TD) account? A) ₹ 15 Lakh B) ₹ 30 Lakh C) ₹ 50 Lakh D) No maximum limit / कोई अधिकतम सीमा नहीं 17. A minor above what age can open a Time Deposit (TD) account in his own name? A) 5 years / 5 वर्ष B) 8 years / 8 वर्ष C) 10 years / 10 वर्ष D) 12 years / 12 वर्ष 18. Which tenure of National Savings Time Deposit (TD) is exempted from Income Tax under Section 80C? A) 1-year TD / 1-वर्षीय TD B) 2-years TD / 2-वर्षीय TD C) 3-years TD / 3-वर्षीय TD D) 5-years TD / 5-वर्षीय TD 19. A 1-year Time Deposit (TD) account cannot be withdrawn before the expiry of what period? A) 1 month / 1 माह B) 3 months / 3 माह C) 6 months / 6 माह D) 1 year / 1 वर्ष 20. If a 2-year or 3-year TD account is closed after one year, the interest payable shall be reduced by how much percentage from the TD interest rate? A) 1% B) 2% C) 3% D) 4% 21. If a 1-year TD account is closed after 6 months but before 1 year, what interest rate is applicable? A) TD rate - 1% B) SB (Savings Bank) interest / SB (बचत बैंक) ब्याज C) 2% less than TD rate / TD दर से 2% कम D) No interest / कोई ब्याज नहीं 22. A 5-year TD account closed after four years (as per SB Order No. 22/2023) will receive interest at what rate? A) 5-year TD rate B) 3-year TD rate C) SB (Savings Bank) interest / SB (बचत बैंक) ब्याज D) 2% less than TD rate / TD दर से 2% कम 23. An extended 3/5 year TD account must be extended within how many months from the date of maturity? A) 6 months / 6 माह B) 12 months / 12 माह C) 18 months / 18 माह D) 24 months / 24 माह 24. Kisan Vikas Patra (KVP) deposits must be in multiples of how much amount? A) ₹ 50/- B) ₹ 100/- C) ₹ 200/- D) ₹ 500/- 25. What is the maximum deposit limit for Kisan Vikas Patra (KVP)? A) ₹ 10 Lakh B) ₹ 15 Lakh C) ₹ 30 Lakh D) No maximum limit / कोई अधिकतम सीमा नहीं 26. KVP can be prematurely closed after how long from the date of deposit? A) 1 year / 1 वर्ष B) 2 years / 2 वर्ष C) 2 years and 6 months D) 3 years / 3 वर्ष 27. KVP accounts can be pledged/transferred to which authority? A) Local Police Station / स्थानीय पुलिस स्टेशन B) Any friend or relative / कोई भी दोस्त या रिश्तेदार C) The President of India/Governor of the State / भारत के राष्ट्रपति/राज्य के राज्यपाल D) Private individuals only / केवल निजी व्यक्ति 28. What is the minimum deposit required for National Savings Certificates (NSC) VIII Issue? A) ₹ 500/- B) ₹ 1000/- C) ₹ 2000/- D) ₹ 5000/- 29. NSC deposits qualify for deduction under which section of the Income Tax Act? A) Section 80D / धारा 80D B) Section 80C / धारा 80C C) Section 80TTA / धारा 80TTA D) No deduction benefit / कोई कटौती लाभ नहीं 30. What is the normal maturity period for the National Savings Certificates (NSC) VIII Issue? A) 3 years / 3 वर्ष B) 4 years / 4 वर्ष C) 5 years / 5 वर्ष D) 6 years / 6 वर्ष 31. Under normal circumstances, when can NSC be prematurely closed? A) After 1 year / 1 वर्ष के बाद B) After 3 years / 3 वर्ष के बाद C) Premature encashment is generally not permitted before 5 years D) At any time / किसी भी समय 32. Mahila Samman Savings Certificate (MSSC) was discontinued with effect from which date (as per SB order 03/2025)? A) 01/04/2024 B) 01/10/2024 C) 01/04/2025 D) 01/04/2026 33. What is the maximum limit of deposit in a Mahila Samman Savings Certificate (MSSC) account? A) ₹ 1,00,000/- B) ₹ 1,50,000/- C) ₹ 2,00,000/- D) ₹ 3,00,000/- 34. What time gap must be maintained between an existing MSSC account and the opening of another MSSC account? A) 1 month / 1 माह B) 2 months / 2 माह C) 3 months / 3 माह D) 6 months / 6 माह 35. What is the stipulated annual interest rate for Mahila Samman Savings Certificate (MSSC)? A) 7.0 per cent B) 7.5 per cent C) 8.0 per cent D) 8.5 per cent 36. Interest in MSSC is compounded: A) Annually / वार्षिक B) Half-yearly / अर्ध-वार्षिक C) Quarterly / त्रैमासिक D) Monthly / मासिक 37. What percentage of the eligible balance can be withdrawn from MSSC after one year from the date of account opening? A) 25% B) 30% C) 40% D) 50% 38. MSSC can be prematurely closed without mentioning any reason after a minimum period of: A) 3 months / 3 माह B) 6 months / 6 माह C) 1 year / 1 वर्ष D) 2 years / 2 वर्ष 39. If MSSC is prematurely closed on compassionate grounds, the scheme interest paid will be less by how much percentage? A) 1 per cent / 1 प्रतिशत B) 2 per cent / 2 प्रतिशत C) 3 per cent / 3 प्रतिशत D) 4 per cent / 4 प्रतिशत 40. What is the charge for the issue of a duplicate passbook for a POSB scheme? A) ₹ 10 B) ₹ 20 C) ₹ 50 D) ₹ 100 41. What is the maximum number of nominations allowed in a Savings Bank (SB) account? A) Two / दो B) Three / तीन C) Four / चार D) Five / पाँच 42. What is the charge for the transfer of a POSB account from one post office to another? A) ₹ 50 B) ₹ 100 C) ₹ 200 D) No fee / कोई शुल्क नहीं 43. What is the charge for issuing a statement of account or deposit receipt (per case)? A) ₹ 10 B) ₹ 20 C) ₹ 50 D) ₹ 100 44. What is the daily ATM cash withdrawal limit? A) Rs 10000 B) Rs 15000 C) Rs 25000 D) Rs 50000 45. What is the cash withdrawal limit per transaction at the ATM? A) Rs 10000 B) Rs 15000 C) Rs 20000 D) Rs 25000 46. In the POSB Overview, what is the maximum limit for a Joint MIS (Monthly Income Scheme) account? A) ₹ 9 Lakh B) ₹ 10 Lakh C) ₹ 15 Lakh D) ₹ 20 Lakh 47. What is the maximum number of adults allowed in a Joint Account (Joint A or Joint B) for TD, KVP, or NSC? A) Two / दो B) Three / तीन C) Four / चार D) Five / पाँच 48. What is the minimum deposit required to open a Public Provident Fund (PPF) account in a financial year? A) ₹ 100 B) ₹ 500 C) ₹ 1000 D) ₹ 1500 49. A Recurring Deposit (RD) account can be closed prematurely after how many years? A) 1 year / 1 वर्ष B) 2 years / 2 वर्ष C) 3 years / 3 वर् D) 4 years / 4 वर्ष 50. Under what condition is premature encashment not permitted for National Savings Certificates (NSC)? A) Normal request before 5 years / 5 वर्ष से पहले सामान्य अनुरोध B) On death of account holder / खाताधारक की मृत्यु पर C) On forfeiture by a Gazetted officer pledgee / राजपत्रित अधिकारी गिरवीदार द्वारा जब्ती पर D) On order by court / न्यायालय के आदेश पर Product and Service (Lecture - 10) 1. When was the Magazine Post service officially launched? A. 19 August 2015 / 19 अगस्त 2015 B. 1 April 2022 / 1 अप्रैल 2022 C. March 2022 / मार्च 2022 D. 17th Sep 2024 / 17 सितंबर 2024 2. The successful trial run for Magazine Post was conducted in which two cities before the national launch? A. Chennai and Kolkata / चेन्नई और कोलकाता B. Bengaluru and Hyderabad / बेंगलुरु और हैदराबाद C. Delhi and Mumbai / दिल्ली और मुंबई D. Ahmedabad and Pune / अहमदाबाद और पुणे 3. The Magazine Post service was launched after collaboration with which association? A. Indian Publishers Association (IPA) / इंडियन पब्लिशर्स एसोसिएशन B. MSME Association of India / एमएसएमई एसोसिएशन ऑफ इंडिया C. Association of India Magazines (AIM) / इंडियन मैगज़ीन एसोसिएशन (AIM) D. Indian Customs Electronic Gateway (ICEGATE) / भारतीय सीमा शुल्क इलेक्ट्रॉनिक गेटवे 4. Magazine Post was initially introduced in how many regional circles? A. 8 circles / 8 सर्कल B. 10 circles / 10 सर्कल C. 12 circles / 12 सर्कल D. 6 circles / 6 सर्कल 5. Magazine Post is specifically designed for publishers of magazines registered with which regulatory body? A. AIM / एआईएम B. Department of Posts / डाक विभाग C. RNI / आरएनआई D. RBI / आरबीआई 6. What is the promised delivery time for Magazine Post in all major cities? A. Within 48 hours / 48 घंटे के भीतर B. Within 72 hours / 72 घंटे के भीतर C. Within 24 hours / 24 घंटे के भीतर D. Within 96 hours / 96 घंटे के भीतर 7. How does the Magazine Post provide live, real-time updates to readers? A. Email / ईमेल B. Publisher's App / प्रकाशक का ऐप C. SMS / एसएमएस D. Registered Post Notification / पंजीकृत डाक सूचना 8. What is the basic charge for a magazine weighing up to 200 grams if it is delivered outside the municipal area of the posting location (inclusive of GST @18%)? A. Rs 8/- / ₹ 8/- B. Rs 12/- / ₹ 12/- C. Rs 3/- / ₹ 3/- D. Rs 15/- / ₹ 15/- 9. What is the rate charged for every additional 100 grams or part thereof for Magazine Post? A. Rs 12/- / ₹ 12/- B. Rs 8/- / ₹ 8/- C. Rs 3/- / ₹ 3/- D. Rs 5/- / ₹ 5/- 10. What is one of the key benefits of Magazine Post related to cost? A. Free delivery nationwide / राष्ट्रव्यापी मुफ्त वितरण B. Cost-Effective: Offers delivery at nearly a third of the commercial rate / C. Flat rate irrespective of weight / वजन की परवाह किए बिना समान दर D. 10% discount on GST / जीएसटी पर 10% छूट 11. Who primarily benefits from the comprehensive export facilities provided through Dak Ghar Niryat Kendra (DNK)? A. Large Multinational Corporations / बड़े बहुराष्ट्रीय निगम B. Small traders, artisans, craftsmen, MSMEs C. Educational Institutions / शैक्षणिक संस्थान D. Payment Banks / पेमेंट्स बैंक 12. When was the Dak Ghar Niryat Kendra (DNK) officially founded? A. June 2020 / जून 2020 B. 17th Sep 2024 / 17 सितंबर 2024 C. 1 April 2022 / 1 अप्रैल 2022 D. 1 September 2018 / 1 सितंबर 2018 13. What is the Launch Date mentioned for Dak Ghar Niryat Kendra? A. June 2020 / जून 2020 B. 19 August 2015 / 19 अगस्त 2015 C. 17th Sep 2024 / 17 सितंबर 2024 D. 01 May 2025 / 01 मई 2025 14. Products can be exported to over how many countries via DNK services (air parcel, speed post, ITPS, etc.)? A. 106 countries / 106 देश B. 39 countries / 39 देश C. 155 countries / 155 देश D. 200 countries / 200 से अधिक देश 15. Which of the following is a service offered by Dak Ghar Niryat Kendra (DNK)? A. Providing savings accounts / बचत खाते प्रदान करना B. Electronic Customs Clearance / इलेक्ट्रॉनिक सीमा शुल्क निकासी C. Delivering only non-commercial books / केवल गैर-वाणिज्यिक पुस्तकें वितरित करना D. API Integration for magazine tracking / पत्रिका ट्रैकिंग के लिए एपीआई एकीकरण 16. What volume-based discount is offered by DNK if an exporter's revenue exceeds Rs 2,00,000/- in a calendar month? A. Nil / शून्य B. 5% / 5% C. 10% / 10% D. 15% / 15% Correct answer C. 10% / 10% 17. What is the maximum compensation provided by DNK for damaged or lost contents? A. The actual value of contents / सामग्री का वास्तविक मूल्य B. Rs. 1000/- or the actual value of the contents, whichever is less / C. Rs. 2000/- only / केवल ₹ 2000/- D. Rs. 500/- / ₹ 500/- 18. The automated IGST Refund process under DNK involves integration with which electronic gateway? A. AEPS / एईपीएस B. IMPS / आईएमपीएस C. ICEGATE / आईसगेट (भारतीय सीमा शुल्क इलेक्ट्रॉनिक गेटवे) D. Bharat BillPay / भारत बिलपे 19. Which of the following is NOT a type of booking available at the Post Office for exports under DNK? A. EMS (International Speed Post Parcel) / ईएमएस B. International Air Parcel / अंतर्राष्ट्रीय एयर पार्सल C. ITPS (International Tracked Packet Service) / आईटीपीएस D. Registered Book Post / पंजीकृत बुक पोस्ट 20. What is the maximum weight limit for parcels sent via International Speed Post Parcel (EMS)? A. 20 kg / 20 किग्रा B. 35 kg / 35 किग्रा C. 2 kg / 2 किग्रा D. 50 kg / 50 किग्रा 21. International Speed Post Parcel (EMS) allows parcel dispatch to how many countries? A. 39 countries / 39 देश B. 106 countries / 106 देश C. Over 200 countries / 200 से अधिक देश D. 650 countries / 650 देश 22. What is the maximum weight limit for International Air Parcel? A. 35 kg / 35 किग्रा B. 20 kg / 20 किग्रा C. 2 kg / 2 किग्रा D. The maximum weight is determined solely by the destination country / 23. For International Air Parcel, the combined length and girth should not exceed what measurement? A. 1.05 meters / 1.05 मीटर B. 1.5 meters / 1.5 मीटर C. 2 meters / 2 मीटर D. 3 meters / 3 मीटर Correct answer C. 2 meters / 2 मीटर 24. ITPS allows the dispatch of parcels up to 2 kg to how many countries? A. 106 countries / 106 देश B. 39 countries / 39 देश C. 200 countries / 200 देश D. 65 countries / 65 देश 25. ITPS (International Tracked Packet Service) is noted as a better option for which sector? A. Banking Sector / बैंकिंग क्षेत्र B. Magazine Publishing / पत्रिका प्रकाशन C. E-commerce / ई-कॉमर्स D. Agricultural Goods / कृषि उत्पाद 26. The Gyan Post service was introduced to deliver which specific type of material affordably? A. Government documents / सरकारी दस्तावेज़ B. Commercial advertisements / वाणिज्यिक विज्ञापन C. Educational, cultural, social, and religious books / D. Financial instruments / वित्तीय साधन 27. From when is the Gyan Post service available at all Departmental Post Offices? A. 1 April 2022 / 1 अप्रैल 2022 B. 17th Sep 2024 / 17 सितंबर 2024 C. 01 May 2025 / 01 मई 2025 D. 30 January 2017 / 30 जनवरी 2017 28. What is the minimum rate of postage for a Gyan Post packet (up to 300 grams)? A. Rs 12 / ₹ 12 B. Rs 20 / ₹ 20 C. Rs 25 / ₹ 25 D. Rs 35 / ₹ 35 . 29. What is the maximum permissible weight for a packet sent via Gyan Post? A. 2 kilograms / 2 किलोग्राम B. 3 kilograms / 3 किलोग्राम C. 4 kilograms / 4 किलोग्राम D. 5 kilograms / 5 किलोग्राम 30. What is the postage rate for a Gyan Post packet weighing between 1001 to 2000 grams? A. Rs 35 / ₹ 35 B. Rs 50 / ₹ 50 C. Rs 65 / ₹ 65 D. Rs 80 / ₹ 80 31. Books sent under 'Gyan Post' are transported through which mode to ensure cost-effective delivery? A. Air mode / हवाई माध्यम B. Speed Post mode / स्पीड पोस्ट माध्यम C. Surface mode / सतही माध्यम D. Rail mode / रेल माध्य 32. Which eligibility condition is strictly enforced for content sent via Gyan Post? A. Must be commercial printed content / वाणिज्यिक मुद्रित सामग्री होनी चाहिए B. Must not exceed 200 grams / 200 ग्राम से अधिक नहीं होना चाहिए C. Only books without commercial ads or promotional content are accepted / D. Must be registered with RNI / आरएनआई के साथ पंजीकृत होना चाहिए 33. What inscription is mandatory on the package sent via 'Gyan Post'? A. Educational Content Only / केवल शैक्षिक सामग्री B. Books & Printed Materials / पुस्तकें और मुद्रित सामग्री C. Gyan Post / ज्ञान पोस्ट D. Urgent Delivery / तत्काल वितरण 34. Which of the following is listed as a Value Added Service available for Gyan Post on request? A. Volume-Based Discounts / मात्रा-आधारित छूट B. Free Pick Up / मुफ्त पिक अप C. Insurance / बीमा D. API Integration / एपीआई एकीकरण 35. When did India Post receive a payments bank licence from RBI? A. 17 August 2016 / 17 अगस्त 2016 B. 30 January 2017 / 30 जनवरी 2017 C. 19 August 2015 / 19 अगस्त 2015 D. 1 September 2018 / 1 सितंबर 2018 36. In which two cities was the IPPB pilot project launched on 30 January 2017? A. Delhi and Mumbai / दिल्ली और मुंबई B. Raipur and Ranchi / रायपुर और रांची C. Bengaluru and Hyderabad / बेंगलुरु और हैदराबाद D. New Delhi and Kolkata / नई दिल्ली और कोलकाता 37. When was IPPB inaugurated by PM Narendra Modi? A. August 2018 / अगस्त 2018 B. 30 January 2017 / 30 जनवरी 2017 C. 1 September 2018 / 1 सितंबर 2018 D. March 2024 / मार्च 2024 Correct answer C. 1 September 2018 / 1 सितंबर 2018 38. IPPB is a division of India Post under which Ministry of the Government of India? A. Ministry of Finance / वित्त मंत्रालय B. Ministry of Home Affairs / गृह मंत्रालय C. Ministry of Communications / संचार मंत्रालय D. Ministry of Corporate Affairs / कॉर्पोरेट कार्य मंत्रालय 39. What is the IPPB's official motto? A. Banking for the New India / नए भारत के लिए बैंकिंग B. Seamless, Secure, Simple / निर्बाध, सुरक्षित, सरल C. Aapka bank, Aapke Dwaar (Your Bank, At Your Doorstep) D. Financial Power to Every Citizen / हर नागरिक को वित्तीय शक्ति 40. Who is the CEO of India Post Payments Bank, as mentioned in the source? A. PM Narendra Modi / पीएम नरेंद्र मोदी B. R. Viswesvaran / आर. विश्वेश्वरन C. Shashi Sinha D. Rajeev Varma 41. What percentage of IPPB is owned by the Government of India? A. 51% / 51% B. 75% / 75% C. 100% / 100% D. 49% / 49% 42. What is the maximum balance limit permitted in the savings and current accounts offered by IPPB? A. ₹ 1 Lakh / ₹ 1 लाख B. ₹ 2 Lakh / ₹ 2 लाख C. ₹ 5 Lakh / ₹ 5 लाख D. ₹ 10 Lakh / ₹ 10 लाख 43. As of March 2024, approximately how many customers did IPPB have? A. 3.5 crore / 3.5 करोड़ B. 5 crore / 5 करोड़ C. Over 9 crore / 9 करोड़ से अधिक D. 10,000 postmen / 10,000 डाकिया 44. What is the annual interest rate offered by IPPB on balances above INR 1 Lakh and up to INR 2 Lakh? A. 2.00% per annum / 2.00% प्रति वर्ष B. 2.25% per annum / 2.25% प्रति वर्ष C. 3.00% per annum / 3.00% प्रति वर्ष D. 4.00% per annum / 4.00% प्रति वर्ष 45. How often is interest paid to customers on their IPPB account balances? A. Monthly / मासिक B. Half-yearly / अर्ध-वार्षिक C. Quarterly / त्रैमासिक D. Annually / वार्षिक 46. IPPB leverages the extensive postal network of approximately how many post offices to